Part Time Teller, 31st Avenue, Jackson Heights, NY
Santander is a global leader and innovator in the financial services industry, evolving from a high-impact brand into a technology-driven organization. Our people drive a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
About the role
Join our team as a Bank Teller, where you'll build meaningful relationships, deliver exceptional service, and help customers discover financial solutions that fit their needs. If you thrive in a fast-paced environment, enjoy connecting with people, and are energized by identifying opportunities to make a positive impact, we'd love to meet you.
Responsibilities
- Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times, and assisting with their banking needs.
- Process transactions, including deposits, withdrawals, and transfers.
- Handle cash and maintain accurate cash drawer balances.
- Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
- Recognize opportunities and cross-sell bank products to deepen customer relationships.
- Engage customers and leverage digital tools to educate them on self-service options.
- Assist with custodianship, audits, and other operational tasks.
- Maintain a clean and organized work area to create a welcoming environment for customers.
- Support nearby branch locations based on business necessity.
Requirements
- High school diploma, GED, or equivalent work experience (Required).
- 6+ months of cash handling experience (Required).
- 6+ months of demonstrated customer service experience (Required).
- Excellent customer service skills and a passion for helping others.
- Ability to identify and escalate concerns of risk to appropriate channels.
- Ability to follow directions, policies, and procedures.
- Effective listening and communication skills.
- Comfortable using digital tools and technology to enhance customer engagement.
- Energetic, organized, and able to multi-task in a fast-paced, changing environment.
- Understands the necessity and value of accuracy and attention to detail.
- Computer proficiency and basic math skills.
- Ability to work branch hours, which can include weekends and evenings.
Qualifications
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
- Preferred experience in Microsoft Office products.
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.
Pay
The base pay range for this position is $30,000.00 USD to $47,000.00 USD annually, based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure, certifications, and location.
Benefits
Santander offers a competitive rewards package that reflects the impact you create and the value you deliver. Benefits are designed to support you, your family, and your well-being, now and into the future. For more details, visit Santander Benefits - 2026.