Part-Time Team Member - Pet Supplies (Lakeway)

About Us

Locally owned for 80 years, Tomlinson’s Feed is Central Texas’s favorite pet store with the healthiest products and world-class customer service. Winner of the Austin Chronicle’s “Best of Austin” for ten years running, Team Tomlinson’s is passionate about helping our guests find the right nutrition for their pets. We value:

• Pet Health: From our Integrative Vet Consults, Dental Clinics, and selection of healthy pet food and supplies, we strive to offer the best in pet health for Central Texas.
• Guest Delight: Our guests are the best. We love to delight them with new products, services, and perks.
• A Happy Team: Tomlinson's is built by a fulfilled, competitively compensated team. Our starting wage is $15 per hour and team members are eligible for performance-based increases.

Responsibilities

• Sales Floor Operations:
  • Be a constant presence on the sales floor helping guests.
  • Actively sell Tomlinson’s core products and work hard to always hit sales goals.
  • Spend the vast majority of your shift on the sales floor:
    • Building rapport with guests.
    • Ensuring customer service and satisfaction exceeds guests’ expectations.
    • Unloading shipments, rotating stock, and assisting in maintaining an inspection-ready store.
  • Support and advocate for company and store leadership initiatives.
  • Maintain the company’s reputation, culture, and vision while building relationships with guests through high levels of service and pet-focused selling.
• Store Appearance:
  • Ensure the store is always aesthetically in compliance with Tomlinson’s Brand Standards.
  • Maintain an aesthetically appealing store by keeping it well lit, well stocked, clean, and clutter-free, and by making sure it is a warm and welcoming place to shop.
  • Maintain an inspection-ready store at all times, especially on given inspection dates.
• Communications:
  • Be in constant communication with store leadership regarding store operations and needs.
  • Attend all required store meetings and trainings.

Requirements

• Lift and carry up to 50 pounds on a regular basis to stock the store and assist with carry-outs for guests.
• This is an active role which requires you to be on your feet for the majority of your shift.
• Work a flexible schedule including evenings and weekends.

Pay

Starting wage is $15 per hour with eligibility for performance-based increases.