Part Time Team Leader, Buffalo, NY

About the role

Join the LEGO® Brand Retail team as a part-time Team Leader at Walden Galleria in Buffalo, NY and be a role model as you provide a brand experience for our customers. This role will provide training to enhance the team's ability to exceed high standards of customer service, product knowledge, and sales.

Responsibilities

• Assist the Assistant Store Manager (ASM) and Store Manager (SM) in maintaining holiday, attendance, and team scheduling.
• Effectively supervise Sales Associates during shifts, addressing potential issues in line with LEGO policies and procedures.
• Complete orders for store and office supplies within guidelines and operating budgets.
• Ensure money handling procedures are followed by all Sales Associates.
• Maintain a well-organized stockroom, ensuring all available products are merchandised on the shop floor and loss prevention targets are achieved.
• Assist the ASM and SM in achieving high standards of merchandise presentation following store guidelines.
• Enhance profitable sales by regularly reviewing sales and margin information.
• Ensure effective space management techniques are used.
• Maintain the Store graphics system (including pricing) with a focus on customer service and maximizing profitable sales.
• Keep all fixtures replenished at all times.
• Evaluate and communicate competitor visual merchandising techniques to identify business opportunities.
• Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines.
• Empower and develop a high-performance team by sharing the LEGO® Brand, Vision, and Values.

Requirements

• Leadership and/or management experience in a retail store environment.
• Experience in delivering employee training.
• Experience with cash handling and inventory/sales auditing.
• Familiarity with point-of-sale automated systems.
• Experience in merchandise maintenance and visual merchandising.

Physical specifications

• Constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Vision abilities include close vision, depth perception, and the ability to adjust focus.
• Involves lifting at least 30 lbs.

Schedule

Must provide availability to work up to 30 hours per week, covering the full week and weekend with a minimum of 4 days.

Pay

The hourly wage for this position ranges from $20.70 to $23.90, based on anticipated responsibilities, market benchmarks, and organizational constraints.

Benefits

• Family Care Leave – Enhanced paid leave options for important times.
• Insurances – Life and disability insurance coverage.
• Wellbeing – Resources and benefits to nurture physical and mental wellbeing, along with opportunities to build community and inspire creativity.
• Colleague Discount – Generous colleague discount from day one.
• Bonus – Eligibility for bonus rewards when goals are reached.
• Hybrid Work Policy – Average of 3 days per week in the office (for eligible roles).