Part Time - Student (Undergraduate) - Ambassador

Job Description and Position Requirements

Penn State Brandywine is currently seeking to hire Penn State students to work as Student Ambassadors for its Student Affairs office. Reporting to the Student Activities and Recreation Coordinator, the Student Affairs Student Ambassador position will assist in carrying out Student Affairs initiatives including, but not limited to, New Student Orientation, Orchard Hall Welcome Crew, New Connections, Week of Welcome, Homecoming, Parents & Family Weekend, Open House, and Accepted Student programs. In addition, Student Affairs Student Ambassadors will staff the Student Union Building Welcome Desk, Student Affairs Reception Desk, and assist with other tasks to support Student Affairs.

Job Duties

• New Student Orientation, Welcome Crew, New Connections, and Week of Welcome tasks may include:
• Assist incoming Penn State Brandywine students as well as their guests by introducing them to campus and its resources, leading conversations about the transition from high school to college and acting as a representative of the Pennsylvania State University.
• Facilitate small group discussion and activities on subjects including transition issues, involvement on campus, diversity and inclusion, health and safety, personal responsibility, and responsible decision-making.
• Present information to students on educational planning, including academic requirements, academic goal setting, academic integrity, and exploring academic majors alongside academic advisers.
• Serve as a resource and guide to new students and their guests throughout the NSO session.
• Work cooperatively within a team of fellow student leaders to accomplish tasks, respond to questions from students and guests about university life using personal experiences in a professional manner, and encourage students to establish meaningful connections with other first-year students.
• Welcome and Student Affairs Reception Desk tasks may include:
• Answering questions and providing directions for students, staff, and campus guests.
• Answering telephone calls.
• Maintenance and signing out of game equipment.
• Selling tickets for campus events and trips.
• Distributing and collecting paperwork for Student Affairs.
• Other desk functions to be assigned.

Requirements and Qualifications

• Current Penn State Brandywine Undergraduate Student enrolled in Fall 2026 Semester that has completed at least twenty-four (24) credits by the end of the Spring 2027 Semester and is in good standing with the University.
• Student Affairs Student Ambassadors must be able to be flexible and patient, as this can be a demanding and fast-paced working environment.
• Successful candidates must possess excellent communication, customer service, and organizational skills.
• Candidates must also demonstrate the ability to work on a team and multitask.
• The ability to use Microsoft Office Suite is required, and prior experience in office setting or in customer service is preferred.

Application Instructions

To apply, please submit a completed application, resume and cover letter. Approval of remote and hybrid work is not guaranteed regardless of work location. For full consideration, please submit your application by [Insert Deadline Date]. Contact Tina Brackett-Wood (tsb5266@psu.edu) with questions.