Part-Time Ambassador

About the role

The Ambassador role at Everlane is responsible for bringing the brand to life for customers. Ambassadors foster a positive environment, deliver a best-in-class store experience, and are customer-focused, passionate about the brand's mission and values, and skilled at styling products.

Responsibilities

• Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
• Takes on opportunities and challenges with a sense of urgency and high energy. Shows pride in your work and takes ownership of your own performance
• Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring
• Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others
• Leverage product knowledge to actively sell and style our products and offer fit advice
• Introduce and educate our customer about our Brand’s mission, values, and ethos
• Show up to shifts on time with a can-do attitude
• Be flexible through shifts to work in multiple zones while effectively communicating with your team
• Process purchases, returns and exchanges
• Keep your store clean and tidy and maintain store presentation
• Process, organize, and prepare inventory
• Restock sales floor throughout the day

Requirements

• Experience in retail, sales or the service industry
• A passion for helping others and enjoying being part of a team
• The ability to multi-task and pivot quickly while working in a fast-paced and ever-changing environment
• Exceptional communication skills and comfort with receiving feedback
• Ambition to learn and grow from others
• A fan of Everlane, our product, and our values

Qualifications

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers

Skills

• Customer service skills
• Product knowledge
• Communication skills
• Flexibility and adaptability

Benefits

As part of our commitment to health and safety for our teams, we’re taking a responsible approach to creating the safest working environment we can. As part of that commitment, COVID-19 vaccines are required for all current and future Everlane Team Members that do not require an exemption.

Pay

The hourly pay range for this role is $18.

Schedule

This job requires flexibility and can involve nights, weekends, and holidays.