Part-Time Specialist IV, Financial Aid

PURPOSE AND SCOPE:

The Specialist IV, Financial Aid supports other staff by performing task oriented duties while providing clerical, analytical, administrative, and operational support under general supervision. Provides information to students and parents about financial aid functions, timelines, and eligibility, triaging students to appropriate staff as needed. Provides excellent customer service and communicates effectively with internal and external customers regarding regulations, policies, and procedures as outlined by the United States Department of Education and Lone Star College. Ensures that all system, campus and state policies and practices are correctly carried out.

About the role

• Collects, analyzes, evaluates, and verifies financial aid data and documents submitted by students
• Certifies student enrollment, ensuring adherence to academic progress policies and eligibility requirements; initiates appropriate adjustments to individual student financial aid
• Researches current State and Federal regulations to keep up-to-date and determines the application of regulations to specific student circumstances
• Prepares and reconciles a variety of reports, business correspondence, records, and/or other related documents
• Participates in preparing for and facilitating financial aid workshops and presentations
• Counsels students, and others, regarding eligibility requirements of financial aid

Responsibilities

• Ensures compliance with all system, campus and state policies and practices
• Provides information to students and parents about financial aid functions, timelines, and eligibility
• Trips students to appropriate staff as needed
• Communicates effectively with internal and external customers regarding regulations, policies, and procedures
• Prepares and reconciles a variety of reports, business correspondence, records, and/or other related documents
• Facilitates financial aid workshops and presentations
• Counsels students, and others, regarding eligibility requirements of financial aid

Requirements

• High school diploma or GED and at least 5 years of related work experience, or an equivalent combination of education and experience
• Must be in good standing with the Department of Education

Qualifications

• Associate’s degree
• Financial Aid work experience in a higher education setting

Skills

• Excellent interpersonal and organizational skills
• Excellent communication skills
• Strong attention to detail
• Ability to use software products
• Ability to work on multiple projects

Physical Abilities

• The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile.
• No special physical demands are required to perform the work.

Work Schedule and Conditions

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

Special Instructions

To apply, go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume. If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.