Parts Specialist-Part Time

About the role

The Part Sales role at [Company Name] maintains and controls boat, motor, trailer and ATV parts inventory and assists external and internal customers with purchases of or questions regarding parts.

Responsibilities

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Supports customers with inquiries via phone or at the parts counter.
• Researches customer inquiries using Internet sites, manufacturer contacts, or on-site reference materials.
• Performs part sales transactions either on the phone or at the parts counter.
• Safeguards funds received and performs till reconciliation procedures on a daily basis.
• Creates purchase orders to buy parts needed for stock, customer or work order requirements and forwards orders to appropriate vendors.
• Receives parts ordered and checks shipping documents against merchandise/quantities received for accuracy.
• Enters parts received into the IDS inventory tracking system.
• Places merchandise received in designated locations for easy retrieval.
• Verifies and validates receipt of payment in full before special order parts are shipped.
• Issues parts to technicians and riggers as per work order requirements and subsequently enters those parts issued on work orders in IDS to track parts inventory.
• Verifies and completes refund transactions on returned parts or cancellations.
• Ensures returned and warranty parts are sent back to the appropriate vendor and credit is received.
• Prepares for and conducts required parts inventories as per established schedules.
• Reports and reconciles any inventory shortages or parts variances resulting from physical inventory.

Qualifications

• High School education or equivalent experience
• Ability to calculate figures such as discounts or percentages and make change to customers
• Communicate in a friendly and professional manner to our customers and other associates
• Establish and maintain effective working relationships with management, coworkers, and customers
• Operate computer and perform data entry functions
• Marine knowledge helpful

Skills

• Customer service skills
• Computer literacy
• Inventory management
• Part sales and purchasing

Benefits

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! DentalVisionVoluntary benefits401k Retirement SavingsPaid holidaysPaid vacationBass Pro Cares FundAnd more!

Pay

N/A

Schedule

N/A