Part Time Sales Team Leader - Lower Heights District, Houston, TX
James Avery Artisan Jewelry · Houston, TX · 1 mo ago
Business DevelopmentPart-time
We need to output HTML fragment with sections: h3 for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content. We need to parse the job posting.
Job Summary: "Assists Store Management with in-store supervision including directing personnel. Provides effective leadership to all associates. Displays the highest level of customer service in all areas. This position will function as a front line member of the Retail Store Leadership Team at our Lower Heights District in Houston, TX."
That's a summary; could be "About the role" or "Job Summary". Use heading "About the role". Use
for prose. Then "WHAT YOU WILL BE DOING:" list of duties. Those are responsibilities. Use
Responsibilities
then- each bullet.
We need to preserve all substantive info. Let's extract bullet points from that section.
The text after "WHAT YOU WILL BE DOING:" includes many sentences separated by periods. We need to split into list items. Let's parse:
- Resolves guest issues effectively.
- Keeps supervisor informed of product, guest, and/or personnel issues.
- Monitors and approves guest’s returns in accordance with retail policies.
- Monitors associates guest service levels; provides feedback as needed.
- Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
- Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.
- Perform leadership responsibilities for store opening and closing duties.
- Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales.
- Coordinates regular associate training and/or seasonal associate training.
- Delegates assignments to Associates.
- Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines.
- Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures.
- Notify the appropriate retail and corporate when inventory issues are discovered.
- Participates and assists in conducting regularly scheduled store meetings.
- Implements plans to effectively participate in company special events and/or promotions.
- Develops and conducts team building activities.
- Monitors product trends and changes in retail and communicates to District Manager.
- Product Care: Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services.
- Able to train staff to operate all service area equipment and small tools.
- Ensures product care services meet/exceed operational standards.
- Visual Merchandising: Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.
- Assists store management in maintaining company standards for overall store presentation.
- Processes employee purchases in the absence of Store Manager or Assistant Manager. or Co-Manager.
- Ensures company security procedures are used to protect assets.
- Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager. or Co-Manager.
- Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed.
- Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.
- Must be able to multitask in a fast-paced environment.
- Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel.
- Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines.
- The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.
- The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry.
- OTHER DUTIES: Assume lead role in absence of other leadership team members.
- Builds and maintains effective relationships with internal and external stakeholders.
- Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.
- Assist in other areas as assigned by supervisor.
We need to decide what to include as responsibilities. Probably all bullet points under WHAT YOU WILL BE DOING and OTHER DUTIES. The later paragraphs about description etc are more generic; they could be omitted as boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The generic statements about job description not exhaustive etc might be considered boilerplate? It's part of job description but maybe not essential. However they said preserve ALL substantive information; do NOT invent or summarize away detail. The generic statements are still part of job description but could be considered boilerplate. I'd lean to keep them as they are substantive? But they are typical disclaimer. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. This is not exactly that. It's a disclaimer about duties. Might be considered boilerplate but not explicitly listed. Safer to keep? However they want few substantive sections over many thin ones. Could combine responsibilities and other duties into one Responsibilities section.
Now "WHAT YOU WILL NEED:" is qualifications/requirements. We'll make a Requirements or Qualifications section. The text: "High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience. Previous supervisory experience is preferred. Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning"
We could put that under Requirements. Also maybe Skills: strong written/verbal communication, attention to detail, organizational skills, multitasking, safety, etc. Those appear earlier in responsibilities but could be skills. However we already have them in responsibilities; we could also create Skills section but risk duplication. Better to keep them under Responsibilities.
We have no explicit Pay, Schedule, Benefits. So we omit those sections.
Now we need to output HTML fragment: start with
About the role
...
thenResponsibilities
- ...
Requirements
- ...
Qualifications
but we can use Requirements. We need to ensure we don't repeat job title as heading. Not using. Now craft the About the role paragraph: combine the Job Summary sentences. "Assists Store Management with in-store supervision including directing personnel. Provides effective leadership to all associates. Displays the highest level of customer service in all areas. This position will function as a front line member of the Retail Store Leadership Team at our Lower Heights District in Houston, TX." Now Responsibilities list: need to include each bullet as - . Ensure we preserve all content. Let's list them as separate items.
I'll compile list:
1. Resolves guest issues effectively.
2. Keeps supervisor informed of product, guest, and/or personnel issues.
3. Monitors and approves guest’s returns in accordance with retail policies.
4. Monitors associates guest service levels; provides feedback as needed.
5. Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
6. Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.
7. Perform leadership responsibilities for store opening and closing duties.
8. Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales.
9. Coordinates regular associate training and/or seasonal associate training.
10. Delegates assignments to Associates.
11. Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines.
12. Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures.
13. Notify the appropriate retail and corporate when inventory issues are discovered.
14. Participates and assists in conducting regularly scheduled store meetings.
15. Implements plans to effectively participate in company special events and/or promotions.
16. Develops and conducts team building activities.
17. Monitors product trends and changes in retail and communicates to District Manager.
18. Product Care: Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services.
19. Able to train staff to operate all service area equipment and small tools.
20. Ensures product care services meet/exceed operational standards.
21. Visual Merchandising: Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.
22. Assists store management in maintaining company standards for overall store presentation.
23. Processes employee purchases in the absence of Store Manager or Assistant Manager. or Co-Manager.
24. Ensures company security procedures are used to protect assets.
25. Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager. or Co-Manager.
26. Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed.
27. Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.
28. Must be able to multitask in a fast-paced environment.
29. Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel.
30. Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines.
31. The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.
32. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry.
33. OTHER DUTIES: Assume lead role in absence of other leadership team members.
34. Builds and maintains effective relationships with internal and external stakeholders.
35. Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.
36. Assist in other areas as assigned by supervisor.
Now Requirements list:
- High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience.
- Previous supervisory experience is preferred.
- Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning.
We could also include "Must be able to..." but that's already in responsibilities.
Now output HTML.
Make sure to close tags properly.
Let's craft:
About the role
Assists Store Management with in-store supervision including directing personnel. Provides effective leadership to all associates. Displays the highest level of customer service in all areas. This position will function as a front line member of the Retail Store Leadership Team at our Lower Heights District in Houston, TX.
Responsibilities
- Resolves guest issues effectively. ...
Requirements
- High school degree or equivalent with a minimum