Part-Time Sales Receptionist

About the Role

Milan Laser Hair Removal is one of the nation's premier laser hair removal providers, using top-of-the-line lasers and licensed medical professionals, with guaranteed results for life through the exclusive Unlimited Package™. With 400+ locations across 38+ states, we are hiring a part-time Sales Receptionist for our Clarksville, TN team.

Status: Part-Time (19–21 Hours Per Week)
Schedule: 3 Days Per Week (e.g., Wed/Thu/Sat or Tue/Wed/Thu; days/shifts vary based on business needs; schedules provided 90 days in advance)
Clinic Hours: Mon–Thu 8:30am–6pm, Fri–Sat 7:30am–5pm

Responsibilities

• Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
• Enhance each client's experience by establishing a personal connection and ensuring satisfaction at every interaction
• Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
• Initiate conversations with clients about upsell opportunities and gather feedback through reviews
• Efficiently complete clinic operational tasks with minimal direction
• Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
• Assist with cleaning treatment rooms and help clients to their rooms
• Perform additional tasks, duties, and responsibilities as needed or assigned by leadership

Requirements

• High school diploma or equivalent (e.g., GED) required
• Administrative and/or sales experience preferred
• Exceptional communication skills (written and verbal) required
• Ability to demonstrate initiative and work independently required
• Works well in a team environment required
• Ability to maintain highly confidential information required
• Ability to use a computer and sales software required
• Ability to display a passion for the aesthetics industry required
• Willingness to work weekends and evenings as needed by the business required

Benefits

• 401k retirement plan with vested employer match
• Employee and spouse/legal partner receive free laser hair removal services
• Commission opportunities
• Career advancement opportunities