Part-Time Sales Receptionist

Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. We use top-of-the-line lasers, and all treatments are performed by licensed medical professionals. We guarantee results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is an exciting time to join the Milan Team.

Schedule

Part-time, 19-21 hours per week over 3 days. Example schedules:

• Wednesday, Thursday, Saturday
• Tuesday, Wednesday, Thursday

Days and shifts may vary based on business needs, such as promotional events or holidays. Schedules are provided 90 days in advance. Clinic hours: Mon-Thu 8:30am-6pm and Fri-Sat 7:30am-5pm.

Responsibilities

Client Experience & Sales

• Actively engage with the clinic team to promote collaboration and drive sales growth.
• Enhance each client's experience by establishing a personal connection and ensuring satisfaction at every interaction.
• Cultivate and nurture lasting relationships, creating a welcoming environment that encourages ongoing engagement and loyalty.
• Initiate conversations with clients about upsell opportunities and gather feedback through reviews.

Operational Support

• Efficiently complete clinic operational tasks with minimal direction.
• Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain/update client records.
• Assist with cleaning treatment rooms and help clients to their rooms.

Other Duties

• Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives.

Requirements

• High school diploma or equivalent (e.g., GED) required.
• Administrative and/or sales experience preferred.
• Exceptional communication skills, both written and verbal.
• Ability to demonstrate initiative and work independently.
• Works well in a team environment.
• Ability to maintain highly confidential information.
• Proficiency with computers and sales software.
• Passion for the aesthetics industry.
• Willingness to work weekends and evenings as needed by the business.

Benefits

• 401k retirement plan with vested employer match.
• Free laser hair removal services for employee and spouse or legal partner.
• Commission opportunities.
• Career advancement opportunities.