Part-Time Sales Receptionist

Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. We use top-of-the-line lasers, and all treatments are performed by licensed medical professionals. We guarantee results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is an exciting time to join the Milan Team.

Schedule

• Part-Time (19-21 hours per week)
• 3 days per week (e.g., Wednesday, Thursday, Saturday or Tuesday, Wednesday, Thursday)
• Days and shifts may vary based on business needs such as promotional events or holidays
• Schedules provided 90 days in advance
• Clinic hours: Mon-Thu 8:30am-6pm and Fri-Sat 7:30am-5pm

About the Role

We are hiring a part-time Sales Receptionist to join our dynamic team in Houston (Richmond), TX. In this role, you will engage with clients to enhance their satisfaction and build lasting relationships. You will oversee administrative and front desk operations, including answering calls and scheduling appointments, assist medical staff with treatment room maintenance, and collaborate with the clinic team to achieve monthly sales goals.

Responsibilities

• Client Experience & Sales:
  • Promote a collaborative culture to drive sales growth
  • Enhance client experience by establishing personal connections and ensuring satisfaction at every interaction
  • Cultivate lasting relationships to encourage ongoing engagement and loyalty
  • Initiate conversations about upsell opportunities and gather client feedback through reviews
• Operational Support:
  • Complete clinic operational tasks with minimal direction
  • Answer incoming calls, schedule and confirm appointments, and maintain client records
  • Assist with cleaning treatment rooms and guiding clients to their rooms
• Perform additional tasks as assigned by leadership to support departmental and organizational objectives

Requirements

• High school diploma or equivalent (e.g., GED) required
• Administrative and/or sales experience preferred
• Exceptional written and verbal communication skills required
• Ability to demonstrate initiative and work independently required
• Works well in a team environment required
• Ability to maintain highly confidential information required
• Proficiency with computers and sales software required
• Passion for the aesthetics industry required
• Willingness to work weekends and evenings as needed

Benefits

• 401k retirement plan with vested employer match
• Free laser hair removal services for employee and spouse or legal partner
• Commission opportunities
• Career advancement opportunities