Part-Time Sales Receptionist

About the Role

Milan Laser Hair Removal is one of the nation's premier laser hair removal providers, using top of the line lasers with all treatments performed by licensed medical professionals. We guarantee clients results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states, we are hiring a part-time Sales Receptionist for our West Lafayette, IN location.

Responsibilities

• Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
• Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
• Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
• Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
• Efficiently complete clinic operational tasks with minimal direction
• Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
• Assist with cleaning the treatment rooms and help clients to their rooms
• Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives

Requirements

• High school diploma or equivalent (e.g., GED) required
• Administrative and/or sales experience preferred
• Exceptional communication skills, both written and verbal required
• Ability to demonstrate initiative and work independently required
• Works well in a team environment required
• Ability to maintain highly confidential information required
• Ability to use a computer and sales software required
• Ability to display a passion for the aesthetics industry required
• Willingness to work weekends and evenings as needed by the business required

Schedule

Part-Time (19-21 hours per week), 3 days per week. Examples include Wednesday/Thursday/Saturday or Tuesday/Wednesday/Thursday. Days and shift examples may vary based on business needs. Schedules are provided 90 days in advance. Clinic hours: Mon-Thur 8:30am-6pm, Fri-Sat 7:30am-5pm.

Benefits

• 401k retirement plan with vested employer match
• Employee and spouse or legal partner receive free laser hair removal services
• Commission opportunities
• Career advancement opportunities