Part-Time Sales Floor Associate - Monument Store

About the role

The Associate I, Retail Sales Floor at Goodwill of Colorado is responsible for ensuring the sales floor area is well stocked with product in an organized and presentable fashion. The Associate will be in contact with customers and expected to be responsive in communication and provide excellent customer service.

Responsibilities

• Maintains a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away product(s) from racks, carts, or baskets, as well as putting away returned or unwanted items.
• Ensure sales floor areas are properly merchandised to standard (categorized, colorized, sized), responsible for making decisions to flex product to improve customer shopping experience, and increase sales.
• Communicate targeted needs for the floor to manager on duty.
• Provide excellent customer service to fellow staff and customers by adhering to the 10-foot rule (i.e., anytime you find yourself within 10-feet of a customer, you should smile, greet, make eye contact etc.) and answer product questions as needed.
• Rotate or pull old or unsold product(s) in a timely manner from the sales floor to ensure product selection is refreshed as necessary.
• Follow all retail center policies and procedures.
• Follow all safety processes and procedures to help provide a safe working environment for employees and customers.
• Cross-train in other departments or areas; act as a back-up for other areas as required.

Requirements

• Attention to detail and ability to make decisions.
• Ability to use basic technologies to be able to follow company standards.
• Ability to use judgement to assess quality and value of product and pricing, researching value as necessary.
• Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.

Qualifications

• A High School diploma or equivalent is preferred.
• One (1) year of retail experience is preferred.
• Prior visual merchandising experience is preferred.