Part Time Sales Consultant

Primary Function

The primary function of the Sales Consultant is to drive home sales within the manufactured housing community by delivering a professional, responsive, and service-oriented experience to prospective buyers.

Sales & Customer Service Experience

• Actively sell Legacy-owned new, pre-owned, and brokered homes within the community.
• Serve as a professional and welcoming first point of contact for prospective buyers.
• Respond promptly to all inbound leads, including phone, walk-ins, email, text, and online inquiries.
• Schedule and conduct home and community tours.
• Present homes, pricing, and community features in a clear, compelling, and professional manner.
• Build rapport with prospects, assess their needs and guide them through the decision-making process.
• Maintain a strong understanding of available inventory, pricing and current promotions.
• Ensure inventory homes are clean, well-presented, and show-ready at all times.
• Support open houses and community sales events as needed.

Lead Management & Follow-Up

• Enter all leads into the CRM system within one (1) hour of receipt or by the next business day.
• Maintain consistent, timely follow-up throughout the sales process.
• Accurately document all communications, notes and status updates in CRM.
• Complete required workflow steps and maintain organized, up-to-date records.
• Document clear and accurate reasons when prospects do not move forward.
• Request lead closure when appropriate based on activity and responsiveness.

Inventory & Marketing Coordination

• Ensure all inventory homes, including brokered homes, are accurately represented on Legacy and syndicated websites.
• Maintain familiarity with current marketing efforts, promotions, and featured inventory.
• Ensure plan-o-gram adherence and execution when provided.
• Notify the Sales Director/Regional Manager of all offers, regardless of price.

Transaction Coordination

• Support the full sales process from application through closing.
• Collect and process earnest money deposits.
• Enter and process residency applications.
• Clock and track closing timelines with buyers.
• Prepare and assist with closing documentation and home sale closings.
• Cook with corporate sales staff as needed.
• Assist with post-closing documentation and titling support.
• Support home readiness in coordination with construction as needed.

Community Office Support

• Support day-to-day office operations as needed, including answering phones and greeting visitors.
• Community professionally with residents, vendors, and prospective buyers.
• Assist with administrative tasks, including rent payments, as needed.
• Perform other duties as assigned.

Core Competencies

• Communication: Ability to write and speak clearly and concisely.
• Energetic: Ability to work with a sense of urgency and follow through.
• Detail Oriented: Strong attention to accuracy and detail.
• Problem Solving Skills: Ability to proactively resolve issues.
• Decision Making: Sound business judgement.
• Organized: Ability to follow systems and maintain accurate records.
• Time Management: Ability to manage priorities effectively.
• Self-Motivated: Driven and able to work independently.
• Honesty, Integrity and Reliable: Do what you say; be dependable.
• Motivation: Ability to inspire performance in self and others.

Role Qualifications / Skills / Abilities

• Education: High School Diploma required; College degree preferred.
• Experience: At least 3 years in Home Sales Experience preferred.
• Computer Skills: Proficient use of Microsoft Office Suite (Word, Excel, Outlook, Teams). Experience with CRM systems preferred.
• Other Requirements: Ability to pass background and drug screening, must have a valid driver's license and proof of insurance, satisfactory Motor Vehicle Record (MVR) if operating a vehicle for company business, ability to lift up to 50 lbs.

Benefits

• Competitive Compensation
• Annual Vacation and Sick Leave
• Medical, Dental, Vision with additional ancillary options
• 401K
• Holidays