Part-Time Retail Sales Associate (Outside Projects Help Needed!)

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents, and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. We’re building an infrastructure designed for scalability, embracing data-driven decision-making, and using technology to improve efficiency.

About the role

A day in the store looks like this: As part of our retail team, you get to be the heartbeat of the company and provide our customers with an unforgettable experience—all in a fast-paced, fast-changing environment that allows you to showcase your people skills and develop operational expertise. Providing great customer service isn’t just a goal—it’s the essence of who we are. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.

Responsibilities

Customer Engagement

• Greet and assist customers promptly and courteously
• Maintain product knowledge to assist customers effectively
• Resolve customer issues or escalate as needed
• Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives

Building Service Standards (Sales and Merchandising)

• Maintain overall store cleanliness, ensuring all areas, including the salesfloor, stockroom, and common areas are tidy and presentable
• Replenish stock and manage inventory on the sales floor
• Support the meeting of store and team sales targets while also increasing customer loyalty
• Assist with merchandising and store displays
• Process transactions accurately and efficiently

Operational Excellence and Team Support

• Participate in training programs and staff meetings
• Assist in providing peer training and support to new team members
• Seek feedback and actively engage in personal development

Requirements

• Previous retail experience a plus
• Ability to work part-time, flexible schedule, including nights and weekends
• Knowledge of cash register/POS systems a plus
• Available to help with outside projects
• Have availability to start as early as 6am

Physical Requirements

• Ability to climb a ladder
• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required – frequently
• Climbing ladders – occasionally
• Routine standing for duration of shift (up to 8 hours)
• Ability to work varied hours and days including nights, weekends, and holidays as needed

Benefits

• Competitive compensation based on skills and experience
• Generous employee discount

At Lakeshore, we know our diversity makes us stronger, and we strive to embrace our differences and create an intentionally diverse and inclusive community. We’re constantly on the lookout for people who share our desire for making a difference.