Part Time Resident Services Coordinator

Essential Job Duties

• Plan and organize resident events to help maintain or increase resident retention.
• Cookinate amenity reservations, which could include areas like party rooms, the business center, and guest suites.
• Arrange and assist residents with services such as dry-cleaning, cleaning services, delivering floral arrangements and packages.
• Provide information and recommendations for residents about dining and transportation.
• Stay up to date with community and city events and ongoing activities to provide current information to residents.
• Establish and foster partnerships with local businesses to offer discounts and recommendations to enhance resident experience and satisfaction.
• Aid residents who are out of town by feeding pets, watering plants, and picking up mail/newspapers.
• Greet and assist residents, vendors, and prospective clients.
• Keep Property Manager aware of all issues on or near the property.
• Assist with control and security of building key system, including providing residents, co-workers, and vendors with key access.
• Coordinate with the Marketing department to utilize community/resident communication instruments such as social media platforms and on-site message boards/newsletters.
• Perform other duties as assigned by Property Manager.

Qualifications

• High school diploma or GED required.
• Candidate must have a general knowledge of either the Property Management or Real Estate industry.
• Previous customer service, concierge, or hospitality experience is preferred.
• Some higher education or vocational training specializing in marketing or hospitality industry is desired.