Part-Time Resale Associate

Key Responsibilities

• Provide friendly, helpful, and professional customer service to shoppers, donors, and volunteers.
• Aid customers with merchandise questions, purchases, and loading items as needed.
• Maintain a clean, organized, and visually appealing sales floor.
• Stock shelves and displays with merchandise in a timely manner.
• Aid with merchandising and product placement to support store sales goals.
• Monitor the sales floor for safety concerns and cleanliness.
• Operate the point-of-sale system accurately and efficiently.
• Process sales transactions, returns, and donations.
• Pitch the store's loyalty program to customers at checkout.
• Handle cash, credit card, and other payment transactions according to store procedures.
• Assist with opening and closing register procedures as assigned.
• Maintain accuracy and accountability in cash handling practices.
• Accept donated items and provide excellent donor service.
• Assist donors with unloading merchandise safely and efficiently.
• Sort, inspect, organize, and prepare donated goods according to store guidelines.
• Move merchandise between the warehouse and sales floor as needed.
• Stock shelves and displays in a timely manner.
• Aid with inventory movement, organization, and merchandise rotation.
• Maintain a clean, organized, and safe donation intake and warehouse area.
• Support donation pickups and deliveries as needed.
• Follow safety procedures when lifting, moving, or handling merchandise.
• Work collaboratively with staff and volunteers to support store operations.
• Follow all organizational policies, safety procedures, and operational guidelines.
• Aid with store maintenance and general housekeeping tasks.
• Support a positive, mission-driven work environment.
• Perform other duties as assigned to support store operations.

Qualifications

• A high school diploma or equivalent is preferred.
• Ability to arrive at work on time, maintain a consistent schedule, and work designated core business hours. Saturdays are required.
• Previous retail, warehouse, customer service, or cashier experience is preferred.
• Strong customer service and communication skills are necessary.
• The ability to work in a fast-paced, team-oriented environment is essential.
• The ability to safely lift, move, and carry merchandise on a regular basis is required.
• Basic math and cash-handling skills are necessary.
• The ability to stand, walk, bend, and lift throughout scheduled shifts is required.
• Forklift experience or certification is preferred but not required.
• A commitment to Habitat for Humanity’s mission and values is necessary.