Part-Time Rental Agent(in office)

Work Schedule & Pay

We are currently seeking coverage for afternoon and weekend shifts. Shift length: Typically 4–5 hours per shift, up to 25 hours per week.
Weekday availability: Monday–Friday, 1:00 PM–5:00 PM or 2:00 PM–6:00 PM
Weekend availability: Open availability preferred
Starting pay: $18.00 per hour

About the role

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent!

Qualifications

U-Haul Offers career stability, opportunities for advancement, mindset reimbursement, gym reimbursement program, health insurance & prescription plans, if eligible, paid holidays, vacation, and sick days, if eligible, life insurance, MetLaw Legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, dental & vision plans, business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, Dave Ramsey’s SmartDollar Program.

Responsibilities

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment. Your responsibilities include:

• Aid with calls from and to customers.
• Support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Aid with the Company’s U-Box portable storage product.

Requirements

Minimum qualifications include:

• A high school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.