Part-Time Receptionist - AutoNation Ford Fort Worth (M-F 4 PM-8PM; Sat 9 AM-8PM)

About the role

The receptionist receives incoming calls, determines the nature of each call, and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages.

Responsibilities

• Meet and greet customers in a professional manner
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time spent on hold
• Take thorough messages, indicating the caller’s first and last name, company name (if applicable), the time, and the message the caller wishes to leave
• Provide basic information to callers who have general inquiries
• Assist with filing duties and other administrative tasks as needed
• Prepare sales and service gas tickets for the Accounting Department
• Serve as a backup to the Sales Department Cashier
• Assist the General Manager with various clerical duties as needed
• Attend meetings and trainings as scheduled
• Perform other duties as assigned
• Be friendly, professional, courteous, and efficient when working with all customers and employees

Requirements

• High School diploma or equivalent
• Excellent written and verbal communication skills
• Ability to operate a multi-line switchboard
• Ability to read and comprehend instructions and information
• Ability to work well with the public

Benefits

• Competitive compensation and 401k matching
• Health, dental, and vision insurance plans
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to YouDecide, a website with offers from top providers and retailers
• Participation in the DRVPNK mission to raise and donate millions of dollars to cancer research and treatment