Part-Time Receptionist

About the Company

SCHEELS strives to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners. As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience – every customer interaction is an opportunity to exceed expectations, making every visit memorable, personalized, and impactful.
• Having a Team-First, Winning Mentality – we succeed together by supporting one another and celebrating team wins, with collaboration and unity driving performance.
• Learning and Adapting to Constant Change – we embrace growth, innovation, and feedback, viewing change as a catalyst for improvement and excellence.
• Taking Pride in Our Work and Thinking Like Owners – every task matters, and we take full responsibility for results, demonstrating accountability, care, and drive to go above and beyond.
• Expecting Honesty and Integrity in All That We Do – trust is the foundation of our relationships with customers and each other, acting with transparency, fairness, and respect.

Responsibilities

• Answer all incoming calls promptly, friendly, professionally, and pleasantly.
• Provide accurate information about store hours, services, and promotions.
• Be knowledgeable about basic customer inquiries, courteous while assisting customers, and transfer calls to appropriate associates or areas for further assistance.
• Take and relay messages clearly and efficiently.
• Assist in general office duties, including mail service, sorting and opening mail, updating phone lists, and supporting other office positions as needed.
• Assist in various projects for members of the Leadership team as needed.
• Read, write, and comprehend simple instructions, short correspondence, and memos.
• Demonstrate multitasking, organization, attention to detail, and problem-solving skills.
• Use Microsoft Office programs such as Word, Publisher, and Excel.
• Perform basic mathematical equations.

Requirements

• Associate's degree (AA/AS) or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or equivalent combination of education and experience.
• Excellent written and verbal communication skills.

Physical Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Sedentary work – exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.

Schedule

This position includes:

• 1-2 nights a week, Monday through Friday, 5:00 PM – 9:00 PM.
• Every other weekend: Saturdays (shifts vary between 9:00 AM – 9:00 PM) and Sundays (11:00 AM – 7:00 PM).
• On average, 15-20 hours per week.

Pay

$16 per hour.

Benefits

• Employee Stock Ownership Plan (ESOP).
• 401(k) with Roth options.
• Associate discounts.
• Full health coverage, including medical, HSA, dental, and vision.
• Accident and hospital indemnity insurance.
• Employee Assistance Program.
• Paid time off, holiday pay, maternity leave, and bereavement leave (additional leave benefits may apply based on state of employment).