PART-TIME RECEPTIONIST

About the role

This position functions as the building receptionist and switch-board operator. Responsibilities include answering and routing phone calls, greeting visitors, receiving/forwarding fax messages, processing interoffice mail, coordinating use of conference rooms, accepting donations, writing receipts, and following proper cash handling procedures. The receptionist helps to problem solve communication issues, guest and building problems as needed, and provides administrative and clerical support to supervisor and management staff utilizing Microsoft Word and Excel programs.

The hours for this position are 7:45 am - 11:15 am, Monday through Friday.

Responsibilities

Essential Functions

• Answer and expedite all incoming calls to staff/departments in a pleasant and professional manner. Document messages and distribute to appropriate persons.
• Screen calls/visitors and direct visitors to staff person/meeting in a pleasant and professional manner.
• Monitor and assist visitors waiting in the lobby. Ensure visitors sign in/out and ensure they are escorted by LOGAN staff beyond the lobby area. Maintain logs for accountability and safety purposes.
• Maintain interoffice mail.
• Meter outgoing mail tray for daily pick up from post office.
• Create daily sign-in/out sheets for staff and visitors.
• Schedule and monitor the use of building conference rooms using Outlook calendar.
• Provide administrative and clerical support to staff as requested and approved by immediate supervisor.
• Complete special projects/assignments.
• Secure and distribute staff and client checks on designated dates.
• Work cooperatively with all vendors providing services to the building.
• Collect monies, write receipts, and maintain spreadsheets as instructed by finance, PSB, Pathways, and Development staff.
• Assist in coordinating coverage in the event of a planned absence.
• Ensure the lobby desk and reception areas are clean, organized, and overall well-kept to project a professional atmosphere.
• Assist with holiday decorating of the lobby.

General Responsibilities

• Responsible for the health and safety of visitors and persons served.
• Promote a positive work environment by maintaining a distraction-free area around the front desk, directing those staff having questions or complaints to their immediate supervisor.
• Serve as an advocate and protect the rights of persons served.
• Participate in trainings/meetings as requested by supervisor.
• Other duties as assigned.

Requirements

• High school diploma or equivalent required.
• At least one year of previous receptionist experience preferred.

Skills

• Familiar with switchboard capabilities and proficient in Microsoft Word, Excel, Publisher, and Outlook.
• Ability to communicate clearly and in a courteous and professional manner both in person and over the telephone.
• Must be able to take directions and follow through with requests in an accurate and timely manner.
• Ability to be flexible and willing to learn new office skills as required.

Benefits

• Accruing Paid Time Off and Holiday Pay
• Medical, Dental/Orthodontia, and Vision plans
• Rx Help Prescription Cost Assistance Program & KISx Card for optimal surgical procedures
• 403(B) Traditional and ROTH retirement plans – Company match of up to 3% after 1 year of service
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Long-term disability and Reliance Standard Supplemental Insurance Plans (Short-term disability, critical illness, accident, accidental death & dismemberment)
• $15,000 company paid life insurance
• Full-time employees eligible for Public Service Loan Forgiveness Program
• Employee-Referral incentive for qualifying positions

Schedule

7:45 am - 11:15 am, Monday through Friday.