Part-Time Portrait Photographer & Client Experience Specialist

Rebecca Rose Fine Portraits · Franklin, TN · 1 wk ago

On-siteCustomer Service$19–$22/hrPart-time

This position combines professional portrait photography with exceptional client care.

Create an exceptional luxury experience before, during, and after every portrait session.
Serve as the weekend point of contact for incoming client phone calls, text messages, and emails.
Answer client questions regarding appointments, studio procedures, and session preparation.
Absorb and assist clients with rescheduling requests and other appointment-related needs while communicating studio policies with confidence, empathy, and professionalism.
Route client requests requiring additional follow-up to the appropriate department for weekday resolution.
Greet clients warmly upon arrival and provide an elevated, welcoming studio experience.
Independently photograph families, couples, children, and pets while creating a relaxed, enjoyable atmosphere.
Guide clients through their portrait session from arrival through departure with confidence, professionalism, and genuine hospitality.
Provide occasional assistance to the Full-Time Photographer when additional support is needed.
Demonstrate strong knowledge of lighting, posing, composition, and portrait photography.
Keep the studio, reception area, and dressing rooms clean, organized, and client-ready.
Organize and properly care for studio wardrobe after each session.
Complete required client documentation and session reports.
Collaborate with teammates to ensure an outstanding client experience.
Maintain exceptional attention to detail throughout every stage of the client journey.

A High School Diploma or GED is required.
Minimum 2+ years of portrait photography experience is required.
Outstanding customer service skills with a genuine passion for creating memorable client experiences are required.
Comfortable communicating with clients by phone, text, and email is required.
A friendly, outgoing personality with high emotional intelligence is required.
Excellent problem-solving skills and the ability to remain calm and professional in a fast-paced environment are required.
The ability to communicate studio policies confidently while remaining empathetic and solutions-oriented is required.
Excellent written and verbal communication skills are required.
A highly organized approach with exceptional attention to detail is required.
A dependable, accountable, and self-motivated attitude is required.
The ability to work independently while also contributing as part of a collaborative team is required.
The ability to stand for extended periods and lift up to 25 pounds is required.
Sales experience is a plus, but not required.
The ability to genuinely enjoy working with children and animals while maintaining an efficient workflow is required.

A High School Diploma or GED is required.
Minimum 2+ years of portrait photography experience is required.
Outstanding customer service skills with a genuine passion for creating memorable client experiences are required.
Comfortable communicating with clients by phone, text, and email is required.
A friendly, outgoing personality with high emotional intelligence is required.
Excellent problem-solving skills and the ability to remain calm and professional in a fast-paced environment are required.
The ability to communicate studio policies confidently while remaining empathetic and solutions-oriented is required.
Excellent written and verbal communication skills are required.
A highly organized approach with exceptional attention to detail is required.
A dependable, accountable, and self-motivated attitude is required.
The ability to work independently while also contributing as part of a collaborative team is required.
The ability to stand for extended periods and lift up to 25 pounds is required.
Sales experience is a plus, but not required.
The ability to genuinely enjoy working with children and animals while maintaining an efficient workflow is required.

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