FT Portrait Photographer & Client Experience Specialist

About the role

This position combines professional portrait photography with exceptional client care. We're looking for someone who is passionate about photography, naturally outgoing, and genuinely enjoys connecting with people.

Responsibilities

• Create an exceptional luxury experience before, during, and after every portrait session.
• Conduct Excitement Calls with upcoming clients to build excitement, answer questions, review session details, and help clients prepare for their appointment.
• Communicate studio policies professionally while assisting clients with rescheduling and cancellation requests.
• Greet clients warmly upon arrival and provide an elevated, welcoming studio experience.
• Photograph families, couples, children, and pets while creating a relaxed, enjoyable atmosphere.
• Combine our established posing workflow with creative adjustments tailored to each client.
• Demonstrate strong knowledge of lighting, posing, composition, and portrait photography.
• Keep the studio, reception area, and dressing rooms clean, organized, and client-ready.
• Organize and properly care for studio wardrobe after each session.
• Complete required client documentation and session reports.
• Collaborate with teammates to provide a seamless client experience.
• Maintain exceptional attention to detail throughout every stage of the client journey.

Qualifications

• A High School Diploma or GED is required.
• Minimum 2+ years of portrait photography experience is required.
• Weekend availability is required.
• Outstanding customer service skills with a genuine passion for creating memorable client experiences are required.
• A friendly, outgoing personality with high emotional intelligence is required.
• The ability to communicate studio policies confidently while remaining empathetic and professional is required.
• Excellent written and verbal communication skills are required.
• A highly organized person with exceptional attention to detail is required.
• A dependable, accountable, and self-motivated individual is required.
• The ability to stand for extended periods and lift up to 25 pounds is required.
• Sales experience is a plus, but not required.
• Must genuinely enjoy working with children and animals while maintaining an efficient workflow in a fast-paced environment is required.

What We Offer

• A friendly and supportive team environment.
• A luxury studio setting.
• A stable full-time schedule.
• Paid training.
• Performance bonuses.
• Commission opportunities.
• Opportunities for growth within a growing company.