Part Time PM Bilingual Member Service and Sales Representative (Teller)English/Spanish required
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to parse the posting.
Key content:
- Job Summary paragraph: "At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America."
- Job Description: location, schedule, pay, benefits, duties.
Location: "Location South Salt Lake State St Branch 3028 S State Street Salt Lake City, UT 84115"
Schedule: "Part Time; Monday – Friday 12:45pm – 6:15pm; Saturdays 8:40am – 2:15pm *Day off during the week when a Saturday is worked*"
Pay: "Starting competitive pay of $17.50 per hour and can increase depending on experience, plus incentivesPerformance reviews with opportunities to increase compensation"
Benefits: "Excellent medical and dental benefits with minimal employee contribution (full time employees)Paid time off, volunteer time off, and paid holidaysMatching 401KTuition assistanceProfessional developmentAnd more!"
But note: Benefits only for full time employees? The posting says "Excellent medical and dental benefits with minimal employee contribution (full time employees)". Since this is part-time position, maybe benefits not applicable? However we still have mention of benefits but limited to full time. Should we include Benefits section? The rule: never create Benefits sections unless the posting actually states them. It does state benefits, albeit for full time employees. It's still stating benefits. So we can include Benefits section with that text.
Pay: we have pay info. So include Pay section.
Schedule: we have schedule. So include Schedule section.
Responsibilities: we have Member Focus, Branch Operations, Other Responsibilities. Could group under Responsibilities.
Requirements/Qualifications: Knowledge, Skills, And Abilities section includes Experience, Education, Licenses..., Computer/Office Equipment Skills, Managerial Responsibility, Other Skills And Abilities, Physical Abilities / Working Conditions.
We need to decide sections: maybe "Responsibilities", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". Use
for each.
We must not repeat job title. No Job ID.
We need to remove boilerplate: the initial sentence "Please reference the schedule and minimum qualifications listed below before applying. If you need assistance..." is application instructions, remove. Also the EEO statement at end remove. Also "#INDMS" maybe remove.
We need to preserve all substantive information.
Let's extract sections:
Job Summary: paragraph.
Location: maybe include under a short paragraph? Could be part of Job Description but not a heading. Could be included in a
after summary.
Schedule: we have schedule details.
Pay: Starting competitive pay $17.50 per hour, can increase depending on experience, plus incentives, performance reviews with opportunities to increase compensation.
Benefits: Excellent medical and dental benefits with minimal employee contribution (full time employees); Paid time off, volunteer time off, and paid holidays; Matching 401K; Tuition assistance; Professional development; And more!
Responsibilities: Member Focus (list of duties), Branch Operations (list), Other Responsibilities (list). We'll combine into a
maybe with subheadings? But rule: use - for any list of duties/requirements/benefits. Could embed headings inside
- ? Probably better to have separate
for Responsibilities and then a with items.
Qualifications/Requirements: Experience, Education, Licenses..., Computer/Office Equipment Skills, Managerial Responsibility, Other Skills And Abilities, Physical Abilities / Working Conditions.
We could have a section "Requirements" with listing each.
Skills: maybe separate "Skills" section for computer/office equipment skills and other skills.
But to avoid many thin sections, we can combine Requirements and Skills into one "Qualifications" section.
Let's decide sections:
- About the role (Job Summary) maybe as About the role
with .
- Responsibilities
Responsibilities
with .
- Qualifications Qualifications
with (includes experience, education, licenses, computer skills, other skills, physical abilities).
- Benefits Benefits
with .
- Pay Pay
with .
- Schedule
Schedule
with .
We must not create sections with filler. All have content.
Now extract precise text.
Job Summary paragraph: exactly as given.
Location: maybe include in a
after summary? Could be part of About the role? But location is not part of summary. Could be its own
before responsibilities. Not required to have heading. We'll just put a
for location.
Now Responsibilities: need to capture all duties.
Member Focus bullet points:
- Provides exceptional member service to credit union membership by assessing member needs, advising to meet their needs, and assisting in those transactions, which could include opening new accounts, servicing existing accounts, and explaining our products and services that best suit our member’s needs and accomplish the credit union objectives.
- Recognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise through a consultation approach
- Consistent focus on increasing member satisfaction and account retention
- Expected to meet sales and service goals
- Uses lead lists to make outbound efforts to call existing membership to provide additional consultation on MACU products and services
- Resolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Follows up with member interactions with thank you notes and phone calls using the MACU New Member Onboarding approach
Branch Operations:
- Maintains cash drawer
- Initiates wire transfers, cashiers checks, and cash advances
- Creates VISA cards
- Opens and processes IRA transactions, certificates of deposit, and redeem savings bonds
- Uses judgement to place appropriate check holds and issue fee reversals
- Assist fraud victims by processing fraud disputes
- Accurately and efficiently processes transactions in accordance with established policies and procedures
- Assists in the opening and closing procedures of the branch
- Responsible for Branch Security which includes vault combinations, security codes, and member information.
Other Responsibilities:
- Represents the credit union in a professional manner, both in dress and in actions
- Keeps work area neat and clean
- Responds to email/voicemail/missed calls/other communication in a timely manner
- Actively participates and completes product knowledge courses
- Travel may be required
- Complies with all regulations as required by law
- Performs other duties as assigned
We'll list each as
- .
Now Qualifications:
Experience: "At least six months of customer service experience. Industry Experience Preferred."
Education: "High school diploma or equivalent"
Licenses, Certificates, Registrations, Trainings: "A valid driver’s license is required To Be Completed During The First 90 Days MSR onboarding through the following:Branch FoundationsTeller Branch ChecklistProducts & ServicesTeller Follow-up Training"
Computer/Office Equipment Skills: "Proficient computer operating skillsUnderstanding of Microsoft Office Suite (Outlook, Word, Excel)"
Managerial Responsibility: "No supervisory/managerial responsibilities"
Other Skills And Abilities: list:
- Ability to communicate effectively and persuasively using written and verbal communication in both English and Spanish
- Thorough knowledge of credit union policies, procedures and regulations
- Ability to identify lending opportunities and make recommendations.
- Ability to cross-sell financial services of the credit union to create exceptional member service
- Ability to perform financial calculations
- Ability to communicate effectively and persuasively using written and verbal communication (duplicate? appears twice; we can keep once)
Physical Abilities / Working Conditions:
- Physical Demands Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently
- Ability to stand, walk, kneel and crouch occasionally
- Vision Requirements Close vision (clear vision at 20 inches or less)Distance Vision (clear vision at 20 feet or more)
- Weight Lifted or Force Exerted Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally
- Environmental There are no unusually environmental factors
- Noise Environment Moderate noise (business office with computers and printers, light traffic)
We'll combine into
- items.
Now Benefits: list:
- Excellent medical and dental benefits with minimal employee contribution (full time employees)
- Paid time off, volunteer time off, and paid holidays
- Matching 401K
- Tuition assistance
- Professional development
- And more!
Pay: "Starting competitive pay of $17.50 per hour and can increase depending on experience, plus incentivesPerformance reviews with opportunities to increase compensation"
Note there is a missing space before "Performance". We'll keep as is.
Schedule: "Part Time; Monday – Friday 12:45pm – 6:15pm; Saturdays 8:40am – 2:15pm *Day off during the week when a Saturday is worked*"
Now location: "Location South Salt Lake State St Branch 3028 S State Street Salt Lake City, UT 84115"
We'll put that as a
.
Now ensure we don't include boilerplate: remove the initial request sentence, remove EEO statement, remove "#INDMS". Also remove any duplicated lines? There's duplicate "Ability to communicate effectively and persuasively using written and verbal communication" appears twice in Other Skills; we can keep one.
Now produce HTML.
We'll need to wrap sections in appropriate tags.
Example:
About the role
At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America.
Location: South Salt Lake State St Branch 3028 S State Street Salt Lake City, UT 84115
Responsibilities
- Provides exceptional member service to credit union membership by assessing member needs, advising to meet their needs, and assisting in those transactions, which could include opening new accounts, servicing existing accounts, and explaining our products and services that best suit our member’s needs and accomplish the credit union objectives.
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the posting. Key content: - Job Summary paragraph: "At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America." - Job Description: location, schedule, pay, benefits, duties. Location: "Location South Salt Lake State St Branch 3028 S State Street Salt Lake City, UT 84115" Schedule: "Part Time; Monday – Friday 12:45pm – 6:15pm; Saturdays 8:40am – 2:15pm *Day off during the week when a Saturday is worked*" Pay: "Starting competitive pay of $17.50 per hour and can increase depending on experience, plus incentivesPerformance reviews with opportunities to increase compensation" Benefits: "Excellent medical and dental benefits with minimal employee contribution (full time employees)Paid time off, volunteer time off, and paid holidaysMatching 401KTuition assistanceProfessional developmentAnd more!" But note: Benefits only for full time employees? The posting says "Excellent medical and dental benefits with minimal employee contribution (full time employees)". Since this is part-time position, maybe benefits not applicable? However we still have mention of benefits but limited to full time. Should we include Benefits section? The rule: never create Benefits sections unless the posting actually states them. It does state benefits, albeit for full time employees. It's still stating benefits. So we can include Benefits section with that text. Pay: we have pay info. So include Pay section. Schedule: we have schedule. So include Schedule section. Responsibilities: we have Member Focus, Branch Operations, Other Responsibilities. Could group under Responsibilities. Requirements/Qualifications: Knowledge, Skills, And Abilities section includes Experience, Education, Licenses..., Computer/Office Equipment Skills, Managerial Responsibility, Other Skills And Abilities, Physical Abilities / Working Conditions. We need to decide sections: maybe "Responsibilities", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". Use
for each. We must not repeat job title. No Job ID. We need to remove boilerplate: the initial sentence "Please reference the schedule and minimum qualifications listed below before applying. If you need assistance..." is application instructions, remove. Also the EEO statement at end remove. Also "#INDMS" maybe remove. We need to preserve all substantive information. Let's extract sections: Job Summary: paragraph. Location: maybe include under a short paragraph? Could be part of Job Description but not a heading. Could be included in a
after summary. Schedule: we have schedule details. Pay: Starting competitive pay $17.50 per hour, can increase depending on experience, plus incentives, performance reviews with opportunities to increase compensation. Benefits: Excellent medical and dental benefits with minimal employee contribution (full time employees); Paid time off, volunteer time off, and paid holidays; Matching 401K; Tuition assistance; Professional development; And more! Responsibilities: Member Focus (list of duties), Branch Operations (list), Other Responsibilities (list). We'll combine into a
- maybe with subheadings? But rule: use
- for any list of duties/requirements/benefits. Could embed headings inside
- ? Probably better to have separate
for Responsibilities and then a
- with items.
Qualifications/Requirements: Experience, Education, Licenses..., Computer/Office Equipment Skills, Managerial Responsibility, Other Skills And Abilities, Physical Abilities / Working Conditions.
We could have a section "Requirements" with
- . Now Qualifications: Experience: "At least six months of customer service experience. Industry Experience Preferred." Education: "High school diploma or equivalent" Licenses, Certificates, Registrations, Trainings: "A valid driver’s license is required To Be Completed During The First 90 Days MSR onboarding through the following:Branch FoundationsTeller Branch ChecklistProducts & ServicesTeller Follow-up Training" Computer/Office Equipment Skills: "Proficient computer operating skillsUnderstanding of Microsoft Office Suite (Outlook, Word, Excel)" Managerial Responsibility: "No supervisory/managerial responsibilities" Other Skills And Abilities: list: - Ability to communicate effectively and persuasively using written and verbal communication in both English and Spanish - Thorough knowledge of credit union policies, procedures and regulations - Ability to identify lending opportunities and make recommendations. - Ability to cross-sell financial services of the credit union to create exceptional member service - Ability to perform financial calculations - Ability to communicate effectively and persuasively using written and verbal communication (duplicate? appears twice; we can keep once) Physical Abilities / Working Conditions: - Physical Demands Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently - Ability to stand, walk, kneel and crouch occasionally - Vision Requirements Close vision (clear vision at 20 inches or less)Distance Vision (clear vision at 20 feet or more) - Weight Lifted or Force Exerted Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally - Environmental There are no unusually environmental factors - Noise Environment Moderate noise (business office with computers and printers, light traffic) We'll combine into
- items.
Now Benefits: list:
- Excellent medical and dental benefits with minimal employee contribution (full time employees)
- Paid time off, volunteer time off, and paid holidays
- Matching 401K
- Tuition assistance
- Professional development
- And more!
Pay: "Starting competitive pay of $17.50 per hour and can increase depending on experience, plus incentivesPerformance reviews with opportunities to increase compensation"
Note there is a missing space before "Performance". We'll keep as is.
Schedule: "Part Time; Monday – Friday 12:45pm – 6:15pm; Saturdays 8:40am – 2:15pm *Day off during the week when a Saturday is worked*"
Now location: "Location South Salt Lake State St Branch 3028 S State Street Salt Lake City, UT 84115"
We'll put that as a
. Now ensure we don't include boilerplate: remove the initial request sentence, remove EEO statement, remove "#INDMS". Also remove any duplicated lines? There's duplicate "Ability to communicate effectively and persuasively using written and verbal communication" appears twice in Other Skills; we can keep one. Now produce HTML. We'll need to wrap sections in appropriate tags. Example:
About the role
At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America.
Location: South Salt Lake State St Branch 3028 S State Street Salt Lake City, UT 84115
Responsibilities
- Provides exceptional member service to credit union membership by assessing member needs, advising to meet their needs, and assisting in those transactions, which could include opening new accounts, servicing existing accounts, and explaining our products and services that best suit our member’s needs and accomplish the credit union objectives.
- listing each.
Skills: maybe separate "Skills" section for computer/office equipment skills and other skills.
But to avoid many thin sections, we can combine Requirements and Skills into one "Qualifications" section.
Let's decide sections:
- About the role (Job Summary) maybe as
About the role
with. - Responsibilities
Responsibilities
with- .
- Qualifications
Qualifications
with- (includes experience, education, licenses, computer skills, other skills, physical abilities).
- Benefits
Benefits
with- .
- Pay
Pay
with. - Schedule
Schedule
with. We must not create sections with filler. All have content. Now extract precise text. Job Summary paragraph: exactly as given. Location: maybe include in a
after summary? Could be part of About the role? But location is not part of summary. Could be its own
before responsibilities. Not required to have heading. We'll just put a
for location. Now Responsibilities: need to capture all duties. Member Focus bullet points: - Provides exceptional member service to credit union membership by assessing member needs, advising to meet their needs, and assisting in those transactions, which could include opening new accounts, servicing existing accounts, and explaining our products and services that best suit our member’s needs and accomplish the credit union objectives. - Recognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise through a consultation approach - Consistent focus on increasing member satisfaction and account retention - Expected to meet sales and service goals - Uses lead lists to make outbound efforts to call existing membership to provide additional consultation on MACU products and services - Resolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution. - Follows up with member interactions with thank you notes and phone calls using the MACU New Member Onboarding approach Branch Operations: - Maintains cash drawer - Initiates wire transfers, cashiers checks, and cash advances - Creates VISA cards - Opens and processes IRA transactions, certificates of deposit, and redeem savings bonds - Uses judgement to place appropriate check holds and issue fee reversals - Assist fraud victims by processing fraud disputes - Accurately and efficiently processes transactions in accordance with established policies and procedures - Assists in the opening and closing procedures of the branch - Responsible for Branch Security which includes vault combinations, security codes, and member information. Other Responsibilities: - Represents the credit union in a professional manner, both in dress and in actions - Keeps work area neat and clean - Responds to email/voicemail/missed calls/other communication in a timely manner - Actively participates and completes product knowledge courses - Travel may be required - Complies with all regulations as required by law - Performs other duties as assigned We'll list each as