Part-Time Patient Services Worker (Tray Line) - Healthcare

Job Summary

Bring hospitality to healthcare! As a Patient Services Worker (Tray Line), you’ll create a personalized dining experience for every patient by taking bedside orders, guiding meal selections from a restaurant-style menu, and ensuring timely, accurate delivery. Your role is all about building connections—with patients and care teams—while maintaining the highest standards of professionalism.

What You'll Do

• Delivers patient trays during meal service and delivers snacks or proper nourishment to patients.
• Informs patients of the services of the Food and Nutrition Services Department and may obtain food preferences from patients and/or family members.
• Ensures accuracy of food items being delivered to the patient and informs the patient of meal selection and any therapeutic diet information.
• Inventories and restocks goods and supplies to proper levels.
• Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards.
• Provides excellent customer service and maintains a positive attitude towards clients, customers, co-workers, hospital staff, etc.
• Other duties and tasks as assigned by the manager.

What You Will Bring

• A high school diploma or equivalent.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Ability to lift and carry heavy objects and stand for extended periods.
• Flexibility to work evenings, weekends, and holidays as needed.
• ServSafe or State Food Handlers card required.
• Experience in foodservice, as a dietary clerk, or in a related field preferred.
• Demonstrates strong interpersonal and communication skills, both written and verbal.
• Requires strong organizational skills, accuracy, and attention to detail.

Physical And Sensory Requirements

• Regular exposure to moving mechanical parts and a kitchen environment with fumes, airborne particles, and moderate noise.
• Employees must have the physical stamina to stand for long periods, lift trays, and perform repetitive tasks.
• Occasional exposure to wet or humid conditions, extreme temperatures, and vibration may occur.

Compensation

$16.50-$17 per hour

Benefits

• Holiday Premium Pay
• 401(k) / Company Match
• Specific hours worked during the first 3-months of employment are required in order to be eligible.
• On-Demand Pay
• Referral Bonuses
• A supportive, collaborative work environment
• Opportunities for growth

What We Offer!

At Thomas Cuisine, our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our healthcare community.

About the Role

Thomas Cuisine is an award-winning, privately held contract food service company founded in 1986. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Our people are purposeful, they care about food and quality, and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish, but also contribute significantly to the satisfaction and well-being of our growing community.

Our Commitment To You

We are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture.