Part-time Patient Coordinator

About the role

Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 2,000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you. We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients. Find your opportunity to make an impact: Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us; participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.; love working with kids (they make up 70% or more of our patient base).

Responsibilities

• Provide quality customer service to patients and parents at check-in and check-out
• Verify patient insurance eligibility and service limits
• Deliver quality and compassionate care to every patient
• Greet parents and patients when they enter or leave the office
• Keep waiting parents informed of appointment progress
• Maintain a clean and tidy waiting area and front desk area
• Ensure patient files are ready before appointments (pull file, update record, verify insurance and service limits)
• Coordinate with Clinical Team Leader and Doctors for same‑day care opportunities
• Assist with meeting office financial targets by keeping hygiene and operative schedules full
• Schedule follow‑up operatory and six‑month recall appointments
• Answer incoming calls, direct callers, take messages when necessary
• Make outbound calls to confirm, reschedule, and follow up on needed treatment
• Re‑file patient records at end of day
• Adhere to government regulations, company standards, and compliance programs
• Verify, inform, and collect out‑of‑pocket balances prior to treatment
• Perform other duties as assigned

Qualifications

• Graduation from a senior high school or GED equivalent
• Office experience in a dentist's or physician's office (preferred)
• Experience with children's dentistry (preferred)

Benefits

• Competitive compensation
• Quarterly bonuses based on office performance
• Comprehensive benefits package: medical, dental, vision, 401(k) with match, flexible spending accounts, paid time off, company holidays, and more

Schedule

Part‑time, Thursday and Friday, 16 hours per week.