Part Time - Overnight - Front Desk Agent - MFPKB

About the role

This position involves managing hotel front desk duties during the night shift (11 PM - 7 AM), performing crucial accounting and reporting tasks, and handling various other duties such as processing laundry.

Responsibilities

• Check-in/check-out hotel guests in a timely and professional manner;
• Process all payments per established procedures;
• Take and manage guest bookings, up-selling opportunities, and provide local insights;
• Handle cash and credit transactions;
• Record and act on guests’ preferences, handle messages, requests, questions, and concerns;
• Loop in management when necessary;
• Jump into other ad-hoc duties when colleagues need help.

Requirements

• Fluency in the local language is preferred but not essential;
• Literate and tech-savvy;
• Flexibility to work varying shifts including nights, weekends, and holidays;
• A high school diploma or equivalent is required.

Qualifications

• At least one year of experience in a front desk or guest service position is preferred.

Skills

• Excellent communication skills;
• Problem-solving skills;
• Flexibility and adaptability;
• Physical strength to lift, push, and pull objects up to 50 lbs (23 kg).

Benefits

• Paid time off;
• Medical/dental/vision insurance;
• 401(k) plan;
• Many other benefits.

Pay

The hourly rate for this role is $17.58 to $19.94.

Schedule

Shifts will vary across a 7-day period, including weekends, evenings, and public holidays.