Part-Time Operations Coordinator - Food and Wellness Network

Responsibilities

• Food Distribution
• Manages on-site operations for FAWN pantries
• Liaises with site contacts when relevant
• Orders food weekly, accepts deliveries, and assists with restocking supplies
• Breaks down large volume purchases
• Packs bags for other Turning Points programs and partners
• Affords calls to FAWN inquiring about the program
• Collects intake data, including name, number of family members, need, etc.
• Schedules pantry appointments
• Greets clients during distribution hours and ensures that all clients have completed intake prior to receiving pantry resources
• Collects and records data for FAWN (e.g., food purchased; donations received; households served; food distributed; etc.)
• Coordinates logistics for pop-up pantries when relevant
• Volunteers
• Recruits a volunteer base to support pantry operations
• Unloads and stores food donations, stocks pantry shelves, and staffs the pantry during open hours
• Maintains volunteers at FAWN pantries, including facilitating meetings and trainings
• Orients new volunteers to all TPFC and FAWN pantry policies, procedures, and expectations
• Program Support
• Develops social media content and communication material for FAWN
• Supports partnerships with institutions, organizations, and programs that can provide resources and tools to FAWN clients based on their needs
• Supports the Case Management program where needed
• Administrative
• Attends mandatory training programs provided by Philabundance
• Reports any problems/risk management issues to the FAWN Program Director
• Participates in staff meetings, team meetings, and supervisory meetings as scheduled
• Participates in the quality improvement process and training activities
• Maintains coherence with Turning Points for Children’s vision, mission, and goals
• Maintains the highest ethical standards in organizational operations and individual professional conduct
• Performs other duties and projects as assigned by supervisor or executive management

Qualifications

• Good interpersonal skills
• Comfortable working in a fast-paced environment
• Good organizational and problem-solving skills
• Comfortable with conflict management and having difficult conversations
• Maintains professionalism by establishing relationships that are ethical, client-oriented, and not self-interested
• Skills in typing, basic computer operations, and Microsoft applications (e.g., PowerPoint, Excel, etc.)
• Comfortable working with numbers
• Completes paperwork and other responsibilities in a timely and accurate manner; maintains an organized work environment
• Able to improve processes and systems while facilitating input and suggestions from others; finds the best approach to get the work done
• Culturally sensitive to the needs and diversities of multicultural communities
• Able to meet the physical requirements of the position (managing food loading, storing food, and preparing food bags)