Part-Time Operations Ambassador, Stanford

About the role

As an Operations Ambassador at Everlane, you'll support our back of house, the heartbeat of our store. You thrive in systems and processes, keeping an organized space with productivity top of mind. You excel in a fast-paced environment and can work across various aspects of the business. Your team can count on you to be a team player, showing up with optimism and enthusiasm that positively influences others.

Responsibilities

• Build meaningful relationships with customers through personalized service and styling that drives confidence and brand loyalty
• Share your sense of style, trend knowledge, and product expertise to deliver exceptional recommendations and fit advice
• Maintain store standards and create an inviting, customer-first environment
• Deliver seamless transactions by accurately processing purchases, returns, and exchanges
• Take pride in your work, show accountability, and bring urgency and energy to every challenge
• Lead shipment processing and ensure the stockroom is organized, efficient, and well-managed
• Train and support team members on back-of-house standards and processes
• Ensure inventory accuracy through procurement, replenishment, and maintaining size integrity on the sales floor, including daily walkie replenishment and communicating sell-through concerns or inventory issues with the Store Leader
• Oversee inventory operations including transfers, cycle counts, send-outs, and handling of damages, donations, and returns
• Keep the stockroom clean, organized, and easy for the team to navigate
• Support visual merchandising by maintaining store presentation standards, assisting with training, and holding the team accountable to execution and size integrity

Requirements

• A passion for fashion and a great sense of personal style
• An interest in a mission-driven brand and a love of Everlane, our products, and our values
• Enjoy being part of a team with exceptional communication skills
• Experience in retail, sales, or the service industry
• The ability to multi-task and thrive in a fast-paced environment
• Must bend, reach, and stretch for product, as well as lift, carry, and move at least 40 pounds
• Minimum of 12 hours of availability that supports the needs of the business, including nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers

Pay

The hourly pay for this role ranges from $21 to $23.