Part Time Member Experience Consultant

About the role

We are now hiring a Member Experience Consultant to work at Workout Anytime - Shepherd, one of the fastest‑growing fitness franchises that is genuinely about changing lives with passion. If you have the desire to start a career in fitness, this is a unique and powerful opportunity. As a team player who enjoys working in a positive environment, interacting with people, and seeking advancement, you’ll find an amazing opportunity to work for a results‑focused organization in the fitness industry.

Responsibilities

• Becoming a great ambassador & promoter of Workout Anytime; our brand, our clubs, and our services.
• Greeting and checking in with all members, making them feel welcome and essential.
• Answering phones in a courteous, helpful, and professional manner.
• Selling and setting up new memberships and gaining referrals from existing members.
• Conducting guest tours.
• Assisting with the club’s daily maintenance and other tasks as assigned by management.
• Creating relationships inside and outside the gym.
• Participating in or managing various marketing events.
• Learning and adhering to our processes and procedures.
• Following up on your portioned incoming leads from the web, renewals, and other lead lists via phone and email.

Requirements

• Always display a positive, upbeat, outgoing, and courteous personality.
• Desired candidates will have some experience in direct customer‑facing positions, fitness industry, or sales and can work in a cooperative, interactive gym setting.
• Previous gym experience is preferred but not required.
• We are looking for candidates who are passionate about fitness and helping others achieve their goals.
• We are interested in hardworking and committed individuals who can thrive in a team environment and want to build a solid career while changing lives!
• The customer service of a Workout Anytime Member Experience Consultant must be outstanding!
• Our entire team will work together to provide support and a cheering section for each client, making Workout Anytime - Shepherd the gym of choice for our members.
• Future promotional opportunities will be available to those who demonstrate excellence and leadership capabilities.

Pay

We pay commissions and bonuses on your performance!

Schedule

A flexible work schedule is preferred with availability to work weekends.