Part-Time Manager St John's Town Center

Join the team at Claire’s, where self-expression, creativity, and the latest trends come to life. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this part-time manager opportunity is for you.

About the role

As a Part-Time Manager, you’ll drive sales, deliver exceptional customer experiences, and maintain an Insta-worthy store. You’ll also join our piercing experts through comprehensive training, ensuring a safe and stylish experience for customers.

Responsibilities

• Crush sales goals by delivering next-level customer experiences, upselling accessories, and promoting current offers.
• Conduct piercings, educate customers on aftercare, maintain a sterile environment, and address questions or concerns.
• Maintain an organized, visually appealing store with perfect displays and easy-to-shop layouts.
• Support the Store Manager by motivating the team, sharing sales tips, and fostering a positive, high-energy environment.
• Stay updated on fashion and social media trends to help customers find their perfect style and boost sales.
• Oversee store operations, including inventory management, cash transactions, visual merchandising, and promotional activities.
• Encourage customers to share their new accessories and piercings on social media, creating viral-worthy moments.

Requirements

• At least one year of retail experience, ideally with leadership or sales-driving responsibility.
• Ability to conduct piercings with patience and empathy, especially for young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• Completed some high school; retail management experience is a plus.
• Physical ability to stand for scheduled shifts, lift 11-35kg (25-75lbs), bend, stoop, reach, and climb ladders or step stools.
• Passion for helping customers express themselves and providing excellent service.
• Strong verbal and written communication skills for interacting with customers, employees, and management.
• Strong grasp of mathematics for inventory management, sales analysis, and cash handling.
• Self-motivated, organized, and able to work independently at times.
• Passion for fashion and staying up-to-date with the latest trends.
• Ability to create curated fashion looks with products during shifts.

Skills

• Sales-driven with a goal-oriented mindset.
• Social and digital savvy, with knowledge of current trends and viral content.
• Customer-first mentality, focused on confidence and empowerment.
• Retail and leadership experience, with a positive, high-energy attitude.
• Team player with a willingness to learn and grow.

Benefits

• Employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Upbeat, inclusive, and supportive work environment.
• For full-time employees: medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave.
• For part-time employees: voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states (e.g., Washington employees accrue paid sick time at 1 hour per 30 hours worked).