Part-Time Manager - North Premium Outlets

Join the team at Claire’s, where self-expression, creativity, and the latest trends come to life. This part-time manager opportunity is perfect for someone who thrives in a fast-paced retail environment, loves engaging with customers, and has a passion for driving sales.

Responsibilities

• Crush sales goals by delivering exceptional customer experiences, upselling accessories, and promoting current offers to drive revenue.
• Become a piercing expert through comprehensive training, conducting piercings, educating customers on aftercare, maintaining a sterile environment, and addressing questions or concerns.
• Maintain an Insta-worthy store with visually appealing displays, organized inventory, and easy-to-shop layouts.
• Support the Store Manager by motivating the team, sharing sales tips, and fostering a positive, high-energy environment.
• Stay up-to-date on the latest fashion and social media trends to help customers find their perfect style and boost sales.
• Oversee store operations, including inventory management, cash transactions, visual merchandising, and promotional activities.
• Encourage customers to share their new accessories and piercings on social media, creating shareable moments.

Requirements

• Ability to conduct piercings with patience and empathy, particularly for young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• Completion of some high school and at least one year of retail management experience.
• Physical ability to stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• Capability to bend, stoop, reach, and climb ladders or step stools while assisting customers and merchandising.
• Passion for providing customers with opportunities for self-expression and excellent service.
• Alignment with Claire’s values: teamwork, compassion, integrity, customer delight, diversity, and self-expression.
• Strong verbal and written communication skills for interacting with customers, employees, and management.
• Strong grasp of mathematics for inventory management, sales analysis, and cash handling.
• Self-motivated, organized, and capable of working independently at times.
• Passion for fashion and staying up-to-date with the latest trends.
• Ability to create curated fashion looks with products during shifts.

About You

• Sales-obsessed with a drive to hit goals and turn browsers into buyers.
• Social and digital savvy, with knowledge of current trends and viral content.
• Customer-first mentality, focused on making customers feel confident and empowered.
• At least one year of retail experience, ideally with leadership or sales responsibilities.
• Organized, self-motivated, and always looking for ways to improve.

Benefits

• Epic employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Fun, fast-paced, and inclusive work environment.
• For full-time employees: medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave.
• For part-time employees: voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states.

Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. Compensation will be at or above the legally mandated minimum wage for the location, with final pay determined by factors such as experience, education, certifications, skills, and geographic location.