Part Time Mail Services Associate

About the role

The Part-Time Associate assists in the Mail Center by accurately sorting, posting, and delivering mail and packages in a campus university environment. This role includes using a corporate van for deliveries throughout the campus.

Responsibilities

• Ensure safety and security procedures are followed at all times.
• Assist in the Mail Center with sorting, posting, and delivering mail.
• Receive and scan all incoming packages (UPS, FedEx, Amazon, etc.), sort, and place in package lockers.
• Post outgoing mail.
• Provide customer service for all mail center services via the customer service window.
• Serve as backup to courier driver for deliveries throughout the campus.
• Serve as backup to courier driver for USPS mail pickup at the Post Office.
• Answer telephone and email inquiries.
• Maintain time, volume, and delivery records.
• Ensure the highest levels of customer care.
• Order office supplies and maintain inventory of supplies.
• Perform other duties as assigned.

Qualifications

• High school diploma required.
• Valid Driver’s License with a clean driving record.
• Knowledge of administrative and clerical procedures.
• Working knowledge of Microsoft Suite, computers, and relevant software applications; excellent keyboarding skills.
• Familiar with appropriate customer service principles and practices; must be customer service focused.
• Professional personal presentation.
• Strong organizational and planning skills; detail oriented.
• Strong verbal and communication skills.