Part Time Lobby Attendant

About the role

Hilton Garden Inn Laramie, managed by Schulte Hospitality Group, is seeking a dynamic, service-oriented Lobby Attendant/Shuttle Driver to join our team. SHG is an organization whose success is rooted in its service culture, exuding hospitality, respect, authenticity, and a commitment to prioritizing the needs of our internal and external stakeholders.

Responsibilities

• Maintain lobby, elevators, stairways, hallways, and Front Desk area to ensure they are clean, neat, and free of rubbish and debris.
• Clean and maintain public restrooms in a neat and orderly fashion, checking them hourly to ensure they remain fresh and clean.
• Clean hotel offices, locker rooms, and other back-of-house areas to maintain a clean and safe work environment.
• Clean exterior areas of the hotel to provide a clean appearance.
• Report any unusual or extraordinary problems to ensure timely resolution.
• Adhere to scheduled work hours to ensure proper coverage of assignments.
• Use and maintain floor cleaning equipment appropriately.
• Acquire working knowledge of the hotel and its facilities to provide accurate information to guests.
• Participate in overall hotel maintenance and cleanliness by reporting deficiencies in equipment and facilities.
• Contribute to minimizing guest complaints by maintaining high service standards.
• Ensure a professional attitude and proper attire while on property, ready to serve guests at any time.
• Respond to radio calls professionally and promptly.
• Buff, wax, and polish floors; vacuum, shampoo, and remove gum spots from carpets as required.
• Preserve excellent levels of internal and external customer service.
• Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork.
• Perform other duties as assigned.
• Must be able to drive the hotel shuttle.

Requirements

• Minimum of one (1) year in a Housekeeping position preferred.
• Minimum of High School education; post-high school education preferred.
• Must be able to pass an MVR Background Screening.
• Must be able to work weekends.

Skills

• Ability to multi-task.
• Ability to communicate effectively verbally and in writing.
• Strong team player.
• Ability to exceed guest expectations.
• Knowledge of cleanliness standards.

Benefits

• Work Today, Get Paid Today with Daily Pay.
• Free Telemedicine and Virtual Mental Health care access for all associates starting day one.
• Multiple Health Insurance and Life Insurance options.
• 401k Plan with Company Match.
• Paid Parental Leave.
• Paid Time Off (PTO) in accordance with company policy.
• Holiday Pay.
• Pet Insurance.
• Employee Assistance Program.
• Schulte Savings Marketplace.
• Discounts on event tickets, electronics, gym memberships, and more.

Pay

Pay starts at $18 per hour.