Jobs · Customer Service · Maryland

Part Time - Loader/Cart Associate - Flexible

Lowe's Companies, Inc. · Timonium, MD · Today
Customer Service$15–$15.6/hrPart-time

Key Responsibilities

  • Provides SMART customer service through the execution of Lowe’s customer service policies, procedures, and programs
  • Aids customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
  • Supports checkout, fulfillment, and customer assistance needs throughout the store
  • Pulls, stages, and prepares customer and contractor orders accurately and efficiently
  • Maintains in-stock conditions by down stocking and replenishing merchandise as needed
  • Serves as a visible extension of the Pro Desk by supporting Pro customer relationships from arrival through order completion
  • Assists customers and associates with loading products and completing orders in the Garden Center
  • Supports the completion of large, high-quality orders while maintaining product accuracy and safety
  • Partners with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup
  • Serves as a visible extension of the Pro Desk by supporting Pro customer relationships from arrival through order completion
  • Remains visible and available to support customers in the Pro loading area, including under the Pro canopy
  • Builds relationships with repeat Pro customers and supports enrollment in MyLowe’s Pro Rewards and Pro Credit offerings
  • Ensures Pro Standards are maintained in parking lot and under Pro canopy
  • Loads customer vehicles using proper techniques based on order size, weight, and fulfillment needs
  • Ensures orders are loaded accurately while maintaining product quality and safety standards
  • Remains visible and available to support customer needs throughout the Garden Center loading area
  • Loads customer vehicles using proper techniques based on order size, weight, and fulfillment needs
  • Safely operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compactor baler)
  • Communicates all stock, special order merchandise, product features, application, warranty, and Lowe’s program information to customers, while responding knowledgeably to customer and employee questions and providing project guidance when needed
  • Fulfills additional duties as assigned

Required Qualifications

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Ability to obtain sales related licensure or registration as may be required by law
  • High school diploma or GED
  • 6 Months Retail experience
  • 6 Months Experience as a Loader at any home improvement or hardware retailer
  • 6 Months Retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping
  • 6 Months Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Preferred Qualifications

  • High school diploma or GED
  • 6 Months Retail experience
  • 6 Months Experience as a Loader at any home improvement or hardware retailer
  • 6 Months Retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping
  • 6 Months Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Pay and Benefits

Pay Range: $15.00 - $15.60 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.

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