Part Time - Loader/Cart Associate - Flexible
About the role
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Responsibilities
- Provides SMART customer service through the execution of Lowe’s customer service policies, procedures, and programs
- Aids customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
- Supports checkout, fulfillment, and customer assistance needs throughout the store
- Pulls, stages, and prepares customer and contractor orders accurately and efficiently
- Maintains in-stock conditions by down stocking and replenishing merchandise as needed
- Serves as a visible extension of the Pro Desk by supporting Pro customer relationships from arrival through order completion
- Assists customers and associates with loading products and completing orders in the Garden Center
- Supports the completion of large, high-quality orders while maintaining product accuracy and safety
- Partners with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup
- Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compactor baler)
- Communicates all stock, special order merchandise, product features, application, warranty, and Lowe’s program information to customers, while responding knowledgeably to customer and employee questions and providing project guidance when needed
- Follows all Lowe’s safety policies and procedures, including proper use of power equipment, spotters and safety devices
- Performs additional duties as assigned
Requirements
- 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 Months Experience using common retail technology, such as smart phones and tablets
- Ability to obtain sales related licensure or registration as may be required by law
- High school diploma or GED
- 6 Months Retail experience
- 6 Months Experience as a Loader at any home improvement or hardware retailer
- 6 Months Retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping
- 6 Months Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
Qualifications
- High school diploma or GED