Part Time - Loader/Cart Associate - Flexible
About the role
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Responsibilities
- Provides SMART customer service through the execution of Lowe’s customer service policies, procedures, and programs
- Aids customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
- Supports checkout, fulfillment, and customer assistance needs throughout the store
- Pulls, stages, and prepares customer and contractor orders accurately and efficiently
- Maintains in-stock conditions by down stocking and replenishing merchandise as needed
- Serves as a visible extension of the Pro Desk by supporting Pro customer relationships from arrival through order completion
- Remains visible and available to support customers in the Pro loading area, including under the Pro canopy
- Responds quickly to customer loading requests and helps ensure efficient service for large or complex orders
- Buys relationships with repeat Pro customers and supports enrollment in MyLowe’s Pro Rewards and Pro Credit offerings
- Ensures Pro Standards are maintained in parking lot and under Pro canopy
- Completes required power equipment and spotter training to support safe and efficient loading practices
- Loads customer vehicles using proper techniques based on order size, weight, and fulfillment needs
- Ensures orders are loaded accurately while maintaining product quality and safety standards
- Assists customers and associates with loading products and completing orders in the Garden Center
- Remains visible and available to support customer needs throughout the Garden Center loading area
- Completes required power equipment and spotter training to support safe and efficient loading practices
- Loads customer vehicles using proper techniques based on order size, weight, and fulfillment needs
- Supports the completion of large, high-quality orders while maintaining product accuracy and safety
- PARTNERS WITH THE GARDEN CENTER DEPARTMENT SUPERVISOR TO ENSURE CUSTOMER ORDERS ARE STAGED AND READY FOR PICKUP
Requirements
- 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 Months Experience using common retail technology, such as smart phones and tablets
- Ability to obtain sales related licensure or registration as may be required by law
Qualifications
- High school diploma or GED
- 6 Months Retail experience
- 6 Months Experience as a Loader at any home improvement or hardware retailer
- 6 Months Retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping
- 6 Months Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
Skills
- Customer service skills
- Computer literacy
- Common retail technology proficiency
- Physical stamina and strength
- Attention to detail
- Ability to follow safety protocols
Benefits
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Pay
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Schedule
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.