Part- Time Leasing Consultant (Section 8, LIHTC) - The Briarville Apartments

POSITION SUMMARY

Bedrock's Leasing Consultants are essential to the property's overall success, supporting the day to day operations while ensuring our residents' satisfaction. We are seeking a dedicated and knowledgeable Leasing Consultant with experience in affordable housing projects, specifically Section 8 and Low-Income Housing Tax Credit (LIHTC) programs.

KNOWLEDGE/SKILLS/ABILITIES

• Effectively manage the community's reputation via social media, direct communication, and marketing.
• The primary communicator to prospects, residents, vendors, and your market.
• Knowledge of affordable housing programs including Section 8 and LIHTC.
• Understanding of compliance requirements and documentation standards.
• Constantly learn and search for ways to improve traffic, leasing, and total income.
• Possess great energy, enjoy challenges, and constantly set and reach new goals.
• Be an effective listener who offers helpful solutions.
• Work with passion and take pride in what you do.

ESSENTIAL JOB FUNCTIONS

• Process leasing applications, including intake, screening, and qualification under Section 8 and LIHTC guidelines.
• Ensure compliance with all affordable housing program requirements and maintain accurate resident files.
• Coordinate lease execution and renewals with property management and compliance terms.
• Prepare and submit required documentation for audits and compliance reviews.
• Provide exemplary customer service to all residents, proactively solving issues, and creating a warm and welcoming environment for all.
• Absides by federal fair housing standards and all other applicable laws.
• Develops their professional skills, seeking continual growth and learning from mistakes.
• Embolies company policies and procedures in all interactions.
• Presents a professional image and effectively represents the company to residents, vendors, and owners alike.
• Operates computers and other technological devices on site.
• Represents the community on the phone and in written communication.
• Greets residents, cleans and maintains a neat office, and serves as a point of contact.
• Conduct tours of affordable housing units and explain leasing terms to prospective residents.
• Solves issues in a timely manner with a focus on customer service.
• Responds to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents.
• Drives property performance by participating in resident events, marketing the property, and focusing on resident retention.
• Performs all other duties, as assigned.

Specific Education or Experience

• (1) year of multi-family property management experience preferred.
• Experience with affordable housing programs (Section 8, LIHTC) preferred.
• Previous Leasing experience preferred.
• Customer Experience Specialists or related fields encouraged to apply.
• Previous experience working with a team to meet success.

Physical Demands and Work Environment

• Frequently sit, stand and walk.
• Regularly required to talk or hear.
• Frequently required to use hands or fingers to handle or feel objects, tools or controls.
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 25 pounds.
• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• The temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.

Travel Requirements

Travel up to 10% of the time.