Part - Time Leasing Consultant

We need to output HTML fragment with sections: About the role? The posting includes "Job Purpose", "Primary Duties & Responsibilities", "Daily/Weekly Specific Responsibilities", "Monthly/On-Going Leads", "Qualifications", "Education And Experience Requirements", "Other And/Or Preferred Education/Experience", "Certificates, Licenses, Registrations". We need to map to allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should include sections only if there is real specific content. We have content for About the role (Job Purpose). Responsibilities (Primary Duties & Responsibilities + Daily/Weekly Specific Responsibilities + Monthly/On-Going Leads). Qualifications (Qualifications). Requirements (Education And Experience Requirements + Other And/Or Preferred Education/Experience). Skills maybe part of Qualifications but we can keep Qualifications. Benefits, Pay, Schedule not present, so omit. Certificates, Licenses, Registrations: "None" - that's not specific content; we should not create a section for it because it's just "None". So omit. We need to use

for section headings. Use

• for any list of duties/requirements/benefits, and

  for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include the details from each bullet. We need to format duties as list items. The posting includes many sentences; we can break them into list items. We must not repeat job title as heading. Not include Job ID etc. We need to remove boilerplate etc. Let's craft sections:

  About the role

  Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community’s most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.

  Responsibilities

  • Provide excellent service to all residents, prospects, and visitors to the community.
  • Effectively lease apartments in accordance with occupancy goals.
  • Follow Fair Housing Standards in all dealings with prospects and residents.
  • Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
  • Conduct the application review for each lease including credit and income verifications and background checks.
  • Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
  • Ensure the condition of leased apartments prior to move-in, including a final inspection.
  • Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
  • Complete all tasks necessary to successfully operate the leasing office.
  • Daily Opening and Closing Procedures: Perform a daily “marketing” inspection, including the check of the model, the condition of the leasing path, and amenities areas.
  • Pick up trash while carrying a trash bag and sparkle kit.
  • Answer all phone calls, emails, and voicemails that come in throughout the day.
  • Signage Inspection: Inspect bootlegs, banners, balloons, and brochures.
  • Leasing Office/Clubroom Appearance: Vacuum and clean clubroom as needed, if not performed by housekeeper.
  • Refreshments: Prepare cookies or restock candy, beverages, and coffee each morning.
  • Notify Community Manager when supplies are needed.
  • Leasing: Greet prospects and show apartments and coordinate the leasing process.
  • Review applications from applicants and provide information to Assistant Community Manager for verification.
  • Leads: Maintain Guest Cards and maintain leasing notebook.
  • Follow-up on all traffic with a Thank You email the same day as their visit and a phone call within 24 hours of their visit.
  • Review all Leads on a weekly basis and ensure that they are complete with notes on follow-up communication.
  • Applications: Enter prospect information into Entrata as directed by Assistant Community Manager.
  • Follow up with applicant to retrieve any incomplete information.
  • Lease Files: Once Lease file is complete and all signatures have been provided, ensure that a completed lease file is forwarded to Assistant Community Manager for review and approval.
  • Once approved, send a copy to resident and file lease properly.
  • Work Orders: In conjunction with Maintenance Team, enter work orders into Entrata.
  • Provide a follow-up call if work cannot be completed within 24 hours.
  • File work orders.
  • Notify Community Manager of problems.
  • Renewals: complete renewal effort tasks as necessary.
  • Monthly/On-Going Leads: Archive inactive Leads.
  • Ensure Leads and Applicants in Entrata are up to date.
  • Outside Marketing: Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
  • Audit: Complete audits of lease files and Entrata data as instructed by the Assistant Manager and Community Manager.
  • Market Knowledge: Stay up to date with competitor rental rates, features, and specials to effectively overcome objections while marketing apartments to prospective residents.
  • TURN: Roommate Matching: Assist Assistant Community Manager with roommate matching processes and communication.
  • Move-In Communication: Communicate to Assistant Manager and to the Maintenance Supervisor any resident requests or issues during the Turn process.
  • Move-In Process: Coordinate Move-In process with new residents.
  • In addition to completing lease packet at time of move-in: Enter gate codes, distribute parking decals.
  • Obtain utility hook-up verification from resident (or no mail key).
  • Forward Water submetering hook-up sheet to Assistant Community Manager for processing (if property submeters).
  • Confirm Resident Contact Information & Demographics in Entrata.

  Qualifications

  • Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
  • Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
  • Excellent customer service, sales, and negotiation skills.
  • Good communication and listening skills.
  • Able to speak effectively before groups of customers or employees of organization.
  • Able to read and understand lease documents.
  • Able to be an effective team player and interact well with others.
  • Organized and detail oriented.
  • Patient, even-tempered and works well under pressure.
  • Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
  • Able to write routine reports and correspondence.
  • Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Able to compute rate, ratio, percentage, discounts, and pro-rations.
  • Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Effective time management skills.
  • Able to maintain confidentiality.
  • Able to follow directions from a supervisor.
  • Able to understand and follow posted work rules and procedures.
  • Able to accept constructive criticism.
  • Able to work weekends or overtime as job requires.

  Requirements

  Education And Experience Requirements: Bachelor’s Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

  Other And/Or Preferred Education/Experience: Knowledgeable in Microsoft Word and Excel. Knowledge in Entrata preferred.

  Certificates, Licenses, Registrations: None

  We need to ensure we don't include sections with filler like "None" maybe we should omit Certificates section because it's not substantive. The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD")". "None" could be considered filler. So better to omit that section entirely. So we will not include Certificates, Licenses, Registrations heading. Thus Requirements section includes Education And Experience Requirements and Other And/Or Preferred Education/Experience. We can combine into a

  or maybe a

  . Since it's not a list of duties/requirements/benefits? It is requirements; we could use
  • for each bullet. But the instruction: Use
    • for any list of duties/requirements/benefits, and

      for prose. So we should use

      • for requirements list. Let's do that. Thus:

        Requirements

        • Bachelor’s Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
        • Knowledgeable in Microsoft Word and Excel. Knowledge in Entrata preferred.
        We should not include Certificates section. Now ensure we didn't miss any substantive info: The "Job Purpose" we captured. The "Primary Duties & Responsibilities" we captured as list items. The "Daily/Weekly Specific Responsibilities" we captured as list items. The "Monthly/On-Going Leads" we captured as list items. The "Qualifications" we captured as list items. The "Education And Experience Requirements" and "Other And/Or Preferred Education/Experience" we captured as list items under Requirements. Check for any duplicated lines: We have some duplication like "Conduct outside marketing under the direction of the Assistant Manager and the Community Manager." appears twice (once in Primary Duties and again in Monthly/On-Going Leads). Actually it's in Primary Duties and also in Monthly/On-Going Leads (Outside Marketing). We should keep both as they are separate instances but could be considered duplicate. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines. The line appears twice; we should keep only one occurrence. Let's deduplicate. Also "Conduct the application review for each lease including credit and income verifications and background checks." appears only once. "Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures." appears once. "Ensure the condition of leased apartments prior to move-in, including a final inspection." appears once. "Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents." appears once. "Complete all tasks necessary to successfully operate the leasing office." appears once. "Daily Opening and Closing Procedures: Perform a daily “marketing” inspection, including the check of the model, the condition of the leasing path, and amenities areas." appears once. "Pick up trash while carrying a trash bag and sparkle kit." appears once. "Answer all phone calls, emails, and voicemails that come in throughout the day." appears once. "Signage Inspection: Inspect bootlegs, banners, balloons,