Part Time Lead Turndown Attendant ($27-31 hourly with service charge)

Key Responsibilities

• Lead the evening turndown team, ensuring all rooms are serviced to Forbes and Hyatt luxury standards.
• Clean and maintain public areas, restrooms, and colleague or office spaces as assigned.
• Inspect rooms and common areas after service to ensure readiness, presentation, and attention to detail.
• Support, coach, and train team members to uphold consistency, efficiency, and brand standards.
• Maintain clear communication with the Housekeeping leadership team, reporting maintenance issues, guest requests, or service challenges promptly.
• Prepare and restock evening amenities, linens, and supplies as needed.
• Collaborate with Front Office, Guest Experience, and Engineering to ensure seamless guest service.
• Assist with daily assignments and scheduling as needed.
• Uphold confidentiality, safety, and guest privacy at all times while fostering a calm, professional presence.
• Support Ventana’s sustainability initiatives through eco-friendly cleaning methods and waste-reduction practices.
• Contribute to the overall cleanliness and upkeep of resort facilities, ensuring a pristine and inviting environment for guests and colleagues alike.

Qualifications

• A true desire to satisfy the needs of others in a luxury environment.
• Previous housekeeping or hospitality experience required, leadership experience preferred.
• Forbes or Michelin experience a plus.
• Strong attention to detail and consistency.
• Excellent communication and collaboration skills.
• Flexible schedule, including weekends and holidays.
• Commitment to sustainable practices and environmental care.

Benefits

• Hyatt Hotels Annual allotment of complimentary hotel stays at Hyatt properties worldwide.
• Work-life benefits including a complimentary Headspace subscription and tuition reimbursement.
• Global family assistance policy with paid time off for birth or adoption, and financial adoption assistance.
• Paid Time Off (PTO).

Compensation & Schedule

• Base Pay: $21.50 per hour.
• Average additional earnings of $6–$10 per hour, bringing projected total compensation to approximately $27.50–$31.50 per hour.
• Gas Stipend: $15 per day for qualified colleagues.
• Schedule: Part-time position, evening shifts required (typically 3 pm – 10 pm), including weekends and holidays.

Physical Requirements

• Ability to walk on uneven terrain and navigate outdoor pathways between resort buildings.
• Frequent climbing of stairs, bending, reaching, stretching, and kneeling.
• Ability to lift, carry, and move items up to 50 pounds.
• Ability to work in varying weather conditions and temperatures.
• Stamina to remain active for extended periods throughout the shift.