Part-Time Keyholder- Nebraska Crossing Outlets, Gretna, NE

About the role

The Part-Time Keyholder will support the Store Team to drive top-line sales through personal sales, crew development, and community partnerships. When on the Sales Floor, the Part-Time Keyholder will ensure the customer experience supports our brand promise that “Every Day Should Feel This Good.”

Responsibilities

• Generate Sales
• Supports store to meet and exceed store financial goals and metrics.
• Measures and develops crew performance goals to increase profitability.
• Actively looks for opportunities to drive additional sales and traffic.
• Partners with Store Manager and Field Leadership to create acquisition and traffic driving events in the local community.
• Operations
• Responsible for Opening and Closing store process.
• Executes the fundamentals of merchandise receiving and stockroom management.
• Supports the Management team to train crew around Loss Prevention.
• Maintains a clean and well-maintained store environment.
• Creating Better Relationships With Our Customers
• Regularly exemplifies our values of: Passion, Service, Integrity, Commitment, Teamwork, and Fun.
• Acts as the Host of the Party -- ensuring that each customer has a welcoming, real, classic, encouraging, energetic and fun experience.
• Develops and maintains relationships with top customers.
• Supports the customer experience through Hug Book Management including the following:
• Coaching team on usage.
• Managing wish lists.
• Monitoring % of Sales coming from Hug Book.
• Leads the store in email capture and educating new crewmembers on best practices.
• Merges to maintain merchandising as it pertains to company standards, current compass and brand initiatives. This includes regular replenishment and reaction to sell-through.
• Makes Vineyard Vines a Better Place to Work
• Helps in recruiting and referring top talent for the store team.
• Attends Manager Meetings Regularly meets with Store Manager regarding development goals, and personal performance.
• Crew Development
• Helps management team conduct daily huddles.
• Edits new crewmembers with the New Hire Orientation including the following:
• Whale Experience Fit Sessions.
• Product Knowledge.
• MPOS/technology tools.
• PARTNERS WITH MANAGEMENT TO TRAIN CREW ON WEEKLY, SEASON AND IN-STORE PRODUCT KNOWLEDGE.
• SUPPORTS STORE TEAM-BUILDING ACTIVITIES WITH MANAGEMENT TEAM ALONG WITH THE CREATION OF CONTESTS.
• SUPPORTS MANAGEMENT TEAM IN PROVIDING CREW FEEDBACK THROUGH COACHING IN THE MOMENT.

Requirements

• Charismatic personality and a passion for the vineyard vines brand.
• Has displayed a proven track record in driving sales.
• Positive outlook.
• Strong interpersonal communication and customer service skills.
• Absolutely has exhibited leadership and mentorship skills.
• Creative, adaptable, and entrepreneurial.
• Team focused, confident and professional.
• Accuracy and attention to detail.
• Ability to plan, manage time, and make decisions in a fast paced environment.
• Ability to effectively receive and communicate feedback.

Scheduling Notes

• Consistent weekend availability required -- dependent upon the needs of the business.
• 20-25 hours/week average to maintain part-time status.
• Cannot close on weekends or peak-days by one’s self.
• Seasonal Stores (25-40 hours/week average during seasonal peak periods).