Part-Time Keyholder at Coopers Uptown

About the role

Coopers Uptown seeks to be a neighborly local gathering spot. The Key Holder/Sales Associate opportunity provides a warm, sincere greeting to all customers, engaging them to identify their needs and utilizing product knowledge to offer solutions and meet their needs. This position is an important part of the organization, responsible for providing excellent customer service, driving sales, and maintaining a safe and clean work environment.

Responsibilities

• Provide a warm, sincere greeting to all customers, including current promotional message.
• Engage all customers to identify their needs and utilize product knowledge to offer solutions and meet their needs.
• Assist in driving all aspects of store level sales and profitability.
• Perform store opening and closing procedures in accordance with Coopers Uptown policies.
• Act as Manager On Duty in the absence of Store Management.
• Directly partner with Store Manager to provide Sales Associates with appropriate feedback and coaching.
• Perform various sales and register transactions including ringing purchases, processing of cash or credit payments, and counting money.
• Absorb and assist with merchandising tasks such as stock, markdowns, and visual standards.
• Protect the security of cash, inventory, and other company assets according to policies and procedures.
• Maintain a safe and clean work environment.

Requirements

• High School diploma or equivalent.
• Must be 18 years of age or older.
• Three years of retail or customer service experience with a proven ability to demonstrate a passion for extraordinary customer service and sales.
• Excellent interpersonal and verbal communication skills.
• Ability to move 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and ascending/descending ladder to stock and merchandise store.
• Ability to work with/around cleaning chemicals.

Qualifications

• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn and grow professionally.

Skills

• Customer service skills.
• Sales and transaction processing skills.
• Product knowledge.
• Basic computer skills (Microsoft Office).

Benefits

• Competitive pay.
• Generous merchandise discounts.
• Exciting career growth opportunities.
• A fun working environment with a flexible schedule.

Pay

• Hourly rate based on experience and qualifications.

Schedule

• Typically works 15-25 hours per week, with a focus on weekend availability.