Part-Time Front Desk Representative - Float
About the role
Patient Registration & Insurance: Performs timely and accurate patient registration, including verifying insurance benefits, entering information into the EHR system, and assisting with financial applications and payment arrangements.
Customer Service: Provides exceptional in-person and phone-based customer service by answering non-clinical questions, welcoming patients, and building positive relationships.
Financial Counseling & Payment Collection: Assists with financial analysis, collects proof of income, provides payment estimates, and follows proper cash handling procedures, including balancing daily journals.
Appointment Coordination: Schedules appointments per protocol, assists with forms, and ensures a smooth office workflow to support care delivery.
Team Collaboration & Service Culture: Works closely with the care team, maintaining a flexible, people-first attitude in alignment with Evara Health’s purpose-driven service culture.
Responsibilities
- Patient Registration & Insurance
- Customer Service
- Financial Counseling & Payment Collection
- Appointment Coordination
- Team Collaboration & Service Culture
Requirements
- High School Diploma or equivalent
- Minimum 1 year of experience as Front Office in a healthcare setting, preferred
- Minimum 1 year of experience in customer service, preferred
Qualifications
- None specified
Skills
- Excellent communication skills
- Attention to detail
- Ability to handle multiple tasks simultaneously
- Strong organizational skills
Benefits
- Flexible schedule
- Professional development opportunities
- Recognition and rewards
Pay
TBD
Schedule
TBD
Benefits
- Health insurance
- Retirement plan
- Employee assistance program
Traveling Requirement
Floating between Lealman, Johnnie Ruth Clarke, Bayfront, Tyrone and Boley locations as needed
Company Information
Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, behavioral health, pediatrics, and more. Evara Health is recognized for its innovative, team-based approach, commitment to community health, and dedication to making healthcare accessible for all. Your career at Evara Health goes beyond a job—it changes lives.
This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information about the background screening process, visit https://info.flclearinghouse.com.