Part-Time Front Desk Representative - Float
About the role
Patient Registration & Insurance: Performs timely and accurate patient registration, including verifying insurance benefits, entering information into the EHR system, and assisting with financial applications and payment arrangements.
Customer Service: Provides exceptional in-person and phone-based customer service by answering non-clinical questions, welcoming patients, and building positive relationships.
Financial Counseling & Payment Collection: Assists with financial analysis, collects proof of income, provides payment estimates, and follows proper cash handling procedures, including balancing daily journals.
Appointment Coordination: Schedules appointments per protocol, assists with forms, and ensures a smooth office workflow to support care delivery.
Team Collaboration & Service Culture: Works closely with the care team, maintaining a flexible, people-first attitude in alignment with Evara Health’s purpose-driven service culture.
Responsibilities
- Patient Registration & Insurance
- Customer Service
- Financial Counseling & Payment Collection
- Appointment Coordination
- Team Collaboration & Service Culture
Requirements
High School Diploma or equivalent
Minimum 1 year of experience as Front Office in a healthcare setting, preferred
Minimum 1 year of experience in customer service, preferred
Qualifications
High School Diploma or equivalent
Minimum 1 year of experience as Front Office in a healthcare setting, preferred
Minimum 1 year of experience in customer service, preferred
Skills
Excellent communication skills
Strong organizational and time management skills
Ability to handle multiple tasks simultaneously
Basic computer literacy, including proficiency with Microsoft Office
Benefits
Evara Health offers a comprehensive benefits package including medical, dental, vision, and life insurance, as well as paid time off and retirement savings options.
Pay
Competitive salary based on experience and qualifications
Schedule
Variable schedule to accommodate travel between locations
Traveling Requirement
Floating between Lealman, Johnnie Ruth Clarke, Bayfront, Tyrone, and Boley locations as needed
Company Information
Evara Health is committed to providing essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, behavioral health, pediatrics, and more. Evara Health is recognized for its innovative, team-based approach, commitment to community health, and dedication to making healthcare accessible for all. Our people fuel our impact. Team members come for the purpose and stay for the supportive culture and strong, community-focused teams.
Background Screening
This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information about the background screening process, visit https://info.flclearinghouse.com.