Part Time Front Desk Concierge

Summary

Candidate must have exceptional customer service skills, able to constantly move and arrange equipment, have a disposition for facility cleanliness and be self-motivated.

Essential Duties And Responsibilities

• To perform this position successfully, an individual must be able to perform each essential duty satisfactorily.
• High touch resident support
• Exceptional communication and problem-solving skills
• Personalized assistance with reservations, transportation and entertainment
• Manage internal communications and update residents
• Cookier access for service providers
• Liaise with valet, Porters, engineering and management teams
• Monitor visitor access and ensure secure entry protocols
• Handle sensitive information with discretion
• Support emergency response procedures and resident safety
• Proficient with management systems such as Building Link

Requirements

• Minimum of one (1) year of customer service experience.
• Ability to safely and efficiently move equipment.
• Strong attention to cleanliness, with the ability to identify and address areas requiring improvement.
• Proficiency in Microsoft Office applications, including Word and Outlook.
• Strong organizational skills with the ability to manage competing priorities, meet deadlines, and complete a high volume of tasks within specified time frames.
• Self-motivated with the ability to work independently and seek additional responsibilities as needed.
• Ability to read, understand, and apply the Association’s rules and regulations.
• Ability to handle confidential information with discretion.
• Skilled in managing difficult or aggravated clients with patience, professionalism, and composure.
• Commitment to maintaining a clean work environment and presenting a professional appearance in both dress and demeanor.

Minimum Education

A high school diploma or equivalent.

Language Skills

The individual must have strong written communication skills, and the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing.

Availability

Shifts Available: Day (7 am to 3:30 pm), Swing (3 pm to 11:30 pm), Grave (11:00 pm to 7:30 am).

Work Environment

This is a luxury Highrise Front Desk/Concierge position.

Salary Description

$17.00-$18.00/hr