Front Desk Concierge - Part Time

The Wentworth Mansion is seeking an outgoing, service‑oriented individual for the Front Desk Concierge position. As the first employee the guest encounters, the concierge must be gracious and efficient while upholding Charming Inn’s reputation for hospitality, service, and luxury.

Responsibilities

• Answer all incoming phone calls and assist the caller with their request or redirect the call.
• Book room reservations with accurate descriptions of room type, correct rate quotes, and included amenities.
• Assist guests with recommendations for area restaurants and attractions; secure tickets and reservations when requested.
• Perform check‑in and check‑out procedures with guests.
• Collaborate with bell staff and housekeeping to provide a seamless guest experience.

Requirements

• Outgoing and friendly demeanor with a keen eye for detail and ability to multitask in a fast‑paced environment.
• Flexible availability, including weekends and holidays.
• Front desk/concierge experience required; luxury boutique hotel experience preferred.
• High school diploma or equivalent required.
• Working knowledge of Windows computing and multi‑line phone systems.

Benefits

• Medical, dental, vision, and other supplemental insurance available after 60 days.
• Free parking.