Part-Time Front Desk Agent

About the role

This position is responsible for processing check-ins and check-outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner. You will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Responsibilities

• Process guest check-ins and check-outs efficiently
• Secure payment and verify billing details
• Assist guests with reservations and special requests
• Maintain high standards of quality to ensure guest satisfaction
• Anticipate guest needs and provide exceptional service
• Comply with brand standards and implement creative solutions

Benefits

• Comprehensive benefits package including medical, dental, vision, disability, and life insurance
• Generous 401(k) retirement match
• Paid holidays and paid time off (PTO)
• Employee Assistance Program and Fund access

Part-time schedule.