Part-Time Front Desk Agent
About the role
As a Front Desk team member, you will play a crucial role in delivering exceptional guest service during your shift. Responsibilities include ensuring accurate financial transactions and contributing to the smooth operation of our hotel to guarantee guest satisfaction.
Responsibilities
- Ensure accurate financial transactions
- Contribute to the smooth operation of the hotel
- Guarantee guest satisfaction
Requirements
- Friendly and outgoing
- Demonstrated customer service skills
- Basic knowledge of computer software and programs
- Strong attention to detail and organizational skills
- Basic math skills, cash-handling skills, and attention to detail
- Effective decision-making skills
Qualifications
- Customer service skills
- Computer software knowledge
- Attention to detail and organization
- Math skills
- Cash handling skills
- Decision making skills
Benefits
- Employee discount at IHG properties worldwide
- Paid time off for part-time team members after one year
- Free parking - easy access from I-40 & 26
- Employee assistance program - FREE Mental Healthcare
- Tuition reimbursement
- Consistent schedule
Pay
$17 per hour
Schedule
This position will be a combination of first and second shifts.
Culture
At the Holiday Inn Express, we foster a culture that revolves around delivering outstanding guest experiences while creating a positive and supportive work environment for our team members. We understand that satisfied employees lead to satisfied guests, and we're dedicated to building a workplace where our team feels valued, appreciated, and supported. Our commitment includes providing ongoing training and development opportunities, encouraging career growth within our company. Built on a foundation of teamwork, collaboration, and a shared commitment to excellence, we recognize that each employee brings unique value and potential to the table. Our company culture distinguishes us from competitors, and we aim to establish a workplace that employees are proud to be part of and guests are eager to return to each time they visit Asheville.