Part-Time Float Teller
About the Role
We are looking for someone to provide excellent customer service while accurately and efficiently processing transactions in accordance with RCB Bank policies and procedures and within regulatory requirements. This role supports branches across a specified region by filling gaps and assisting locations experiencing increased transaction volume or temporary staff shortages. You will uphold consistent customer service standards, maintain strong fraud-prevention awareness, and promote products and services that enhance the customer’s banking experience, regardless of assigned branch.
Responsibilities
- Obtain customer identification, signatures, and any other necessary required information; record and process all transactions according to regulations, procedures, and established controls at any branch location assigned.
- Examine cash, checks, and other supporting documents to verify authenticity, identify potential fraud or suspicious activity, and protect the Bank from financial/reputational loss; follow established escalation procedures when encountering unusual or irregular transactions.
- Balance cash drawer daily while adhering to branch-level controls; promptly research discrepancies and report any outages to the supervisor.
Requirements
- High school diploma or GED
- Successful completion of teller essentials training program after hire
Qualifications
What would make you a great fit:
- You can communicate clearly and effectively with customers and co-workers.
- You can follow detailed procedures and maintain accuracy in changing environments.
- You understand basic fraud indicators and are committed to proper escalation procedures.
- You care about your community and have a desire to be involved.
What might set you apart:
- Previous float teller experience
- Previous cash handling experience
Working Conditions
Individuals in this position must be able to perform essential functions and physical demands within these documented working conditions with or without reasonable accommodation:
- This position is in an office environment within a climate-controlled facility that can be high-traffic during peak service times.
- Frequent use of the telephone, computer, and other office equipment associated with this position.
- Typically seated at a personal desk for most of the day.
- Must work effectively as a member of a team and independently with general supervision.
- Must be capable of working harmoniously with diverse personalities of co-workers, staff, and customers.
- Requires regular and reliable attendance and the ability to work varying hours.
Benefits
RCB Bank is committed to ensuring the health and general wellbeing of all employees by providing a wide variety of competitive benefit programs (subject to eligibility):
- Medical Plan
- Prescription Drug Plan
- Teladoc™
- Dental Plan
- Vision Plan
- Flexible Spending Accounts (Healthcare & Dependent Care)
- Life and AD&D Insurance
- Disability Plans
- Life Assistance Plan (EAP)
- Multiple Supplemental Plans
- Sick Leave
- Paid Federal Holidays
- Vacation and PTO
- 401(k)
- ESOP