Part Time Exam Proctor

Major Responsibilities

• Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures.
• Complete all required high stakes exam proctor training and stay current with exam protocol changes.
• Provide limited hardware and software troubleshooting, including calls to testing company technical support services when problems arise.
• Maintain accurate records of all assessment services provided and supply this information to appropriate college offices on a timely basis.
• Adjust testing procedures for individuals according to documentation provided by the Special Needs Counselor prior to testing sessions.
• Auxiliary in scheduling center activity. Respond to customer queries.
• Auxiliary in promoting, demonstrating, and maintaining a professional manner and appearance.
• Auxiliary in keeping the assessment and certifications centers organized, clean, supplied, and well maintained when on campus.

Requirements

• Current Ivy Tech students are not eligible for this role.
• Associate degree and at least three (3) years experience in an administrative support environment.
• Good technology skills and the ability to assess and troubleshoot system issues both remotely and in person.
• Good written and oral communication skills; above average computer literacy; experience with word processing, spreadsheet, and database software, preferably Microsoft Office.
• Ability to set priorities, manage time effectively, handle multiple responsibilities simultaneously, and demonstrate the ability to work with a diverse staff and student population.
• Must possess strong organizational skills and attention to detail.
• Ability to research and resolve student and employee related issues.
• Ability to keep departmental information confidential.

Qualifications

• Must have a valid driver's license.
• Must be able to lift up to 25 pounds.
• Must be able to work flexible hours, including evenings, weekends, and holidays.

Skills

• Excellent communication skills.
• Ability to troubleshoot and resolve technical issues.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

Benefits

• Health & Wellness Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses.
• Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources.
• Financial & Retirement Benefits All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings.
• Fee remission for employees, spouses, and legal dependents.